198600216-2-12-2026-11-AS-UCOL-DS4SSW-20260312140834

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198600216
Report Date: 02/12/2026
Date Signed: 02/12/2026 03:39:39 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2025 and conducted by Evaluator Regina Cloyd

PUBLIC

COMPLAINT CONTROL NUMBER: 11-AS-20251120140635

FACILITY NAME:	STRATA BELLA HOME		FACILITY NUMBER:	198600216
ADMINISTRATOR:	BELLOSILLO, JOHNETTE		FACILITY TYPE:	735
ADDRESS:	23217 HUBER AVENUE		TELEPHONE:	(310) 534-8453
CITY:	TORRANCE	STATE: CA	ZIP CODE:	90501
CAPACITY:	4	CENSUS: 7	DATE:	02/12/2026
		UNANNOUNCED	TIME BEGAN:	02:21 PM
MET WITH:	Almay Camba		TIME COMPLETED:	03:40 PM

ALLEGATION(S):

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Staff are not adequately supervising residents in care.

INVESTIGATION FINDINGS:

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On 02/12/2026, Licensing Program Analyst (LPA) Regina Cloyd conducted a subsequent visit to gather information regarding the above allegation. LPA met with Staff and spoke with Administrator over the phone and the purpose of the visit was explained.

Investigation consisted of the following: On 11/25/2025, LPA conducted a facility tour and interviewed the Administrator, Staff #2 and Staff #3. On 11/26/25, LPA received for copies of Clients 1 – 4’s medical assessment, IPP/ISP, and Behavioralist Report. On 12/15/25, LPA interviewed Witness #1 - #2, #4 and received an email response from Witness #3 and updated Behavioralist Reports for C1 – C4. On 12/23/25, LPA received observation records. On 01/06/25, LPA interviewed Staff #4. On 01/09/2026, LPA interviewed Staff #6 and observed the clients. On 02/12/26, LPA interviewed S1 and S6 and toured the facility.

Investigation revealed the following:
Continue to LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Regina Cloyd
LICENSING EVALUATOR SIGNATURE:	DATE: 02/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20251120140635

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: STRATA BELLA HOME	FACILITY NUMBER: 198600216
	VISIT DATE: 02/12/2026

NARRATIVE

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Allegation: Staff are not adequately supervising residents in care.

Regarding the allegation, “Staff are not adequately supervising residents in care,” it is being alleged that staff are not supervising clients because used medical pads and clothes are thrown into the neighbors’ yard. Record review of C1’s Individual Program Plan (09/12/25) revealed C1 is very fast and will remove clothes while outside and throw them over the fence and requires constant monitoring and physical assistance. Two out of two witnesses (W1 – W2) indicated the facility has adequate staffing. On 02/12/2026, LPA interviewed S1 and S6 about a soiled white and blue depend underwear photo. S1 indicated C1 is the only who has the capability of tossing materials over the fence. S6 indicated C1 does not wear blue and white depends. LPA toured C1’s room and observed a white and orange disposable chuck and grey cloth chuck under a fitted mattress sheet. S6 indicated C2 and C4 wear white and blue depend underwear but are nonambulatory plus C4 is blind. C2 uses a wheelchair.

Regarding the allegation, “Staff are not adequately supervising residents in care,” based on record review, observation and interviews, the Department found no evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, as a result, the allegation is Unsubstantiated.

An exit interview was conducted with Staff Almay and a copy of this report was emailed to the Administrator Johnette Bellosillo.

SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Regina Cloyd
LICENSING EVALUATOR SIGNATURE:	DATE: 02/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026

LIC9099 (FAS) - (06/04)

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