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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198600539
Report Date: 04/25/2023
Date Signed: 04/25/2023 03:21:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2023 and conducted by Evaluator Alberto Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 28-AS-20230417105227
FACILITY NAME:PICO RIVERA GARDENSFACILITY NUMBER:
198600539
ADMINISTRATOR:MEIR SHAUL YITZI TEICHMANFACILITY TYPE:
735
ADDRESS:6525 ROSEMEAD BLVD.TELEPHONE:
(562) 949-8489
CITY:PICO RIVERASTATE: CAZIP CODE:
90660
CAPACITY:185CENSUS: 160DATE:
04/25/2023
UNANNOUNCEDTIME BEGAN:
11:18 AM
MET WITH:Yitzi Teichman, Julia Elias, Andrew DeVera TIME COMPLETED:
03:31 PM
ALLEGATION(S):
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Staff favor resident(s) based on religion.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alberto Lopez conducted an unannounced initial complaint visit to determine the validity of the above-mentioned allegation. LPA met with Yitzi Teichman (Administrator) and explained the reason for the visit. Julia Elias and Andrew DeVera also assisted with the visit.

The investigation consisted of the following: LPA Lopez obtained copies of the client and staff rosters, and interviewed Administrator, Staff 1 - Staff 5 (S1 – S5), Client 1 - Client 18 (C1 - C18).

The investigation revealed the following: regarding the allegation "Staff favor resident(s) based on religion.”, it is alleged that the facility is favoring clients based on religious background.

(Continued on 809D)
Unsubstantiated
Estimated Days of Completion:
NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Alberto Lopez
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 28-AS-20230417105227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: PICO RIVERA GARDENS
FACILITY NUMBER: 198600539
VISIT DATE: 04/25/2023
NARRATIVE
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Administrator and staff interviewed denied the allegation and stated that all staff get equal treatment and facility does not discriminate based on religious background or other criteria. It was alleged that a client was not disciplined when caught selling drugs and only because that client shares the same religious background as Administrator. Administrator stated that any disciplinary action taken against any client is confidential and not disclosed to no other clients. It is alleged that Administrator pays one client $20 to do task around the facility. Staff stated that some clients ask to help and are given appropriate tasks. They claim that it helps them with their mental state and that they are not paid. LPA interviewed 18 clients and 18 of 18 clients interviewed could not corroborate the allegation.18 of 18 of the clients interviewed stated that they get equal treatment and have never heard of any client getting special treatment based on religious background.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview held and a copy of the report was provided
NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Alberto Lopez
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2