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13 | On 8/22/23 at 9:23 a.m., Licensing Program Analyst (LPA) Jewel Baptiste conducted an unannounced complaint visit to the facility. Upon arrival LPA met with Facility Manager Nicholas Novella. Administrator Vida Andrade arrived at 10:30 and LPA explained the purpose of the visit.
During today’s visit LPA toured the facility with House Manager. LPA obtained resident roster, staff roster, House rules, Admissions agreement, Face sheet, behavioral contract, drug prohibition sign with consequences, C1’s safeguards of cash resources and C1’s physicians report. LPA also interviewed: Administrator and a total of two (2) staff who shall be referred to as S1, and S2. LPA interviewed a total of 6 clients who shall be referred to as: C1 through C6. Client #6 (C6) refused to be interviewed.
Report continued 9099c
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