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13 | Licensing Program Analyst (LPA) Kruz Long conducted an unannounced complaint investigation at the facility. Upon arrival, LPA met with Adejare Afolabi (Direct Support Professional) and explained the purpose of the visit.
During today's visit, LPA obtained a copy of the Staff/Client roster. Interviewed Staff #1 via telephone in the dining area, interviewed Staff #2 in the dining area and interviewed Client's #2 the dining area and attempted to interview Client #1 in the dining area.
In regards to the allegation: Facility staff handled resident in a rough manner. Interviews with Staff #1 and #2 indicate they did not handle a client in a rough manner nor have they witnessed other staff handle a client in a rough manner. Interview with Client #2 did not indicate staff handle them in a rough manner. Per allegation details, Regional Center and Law Enforcement investigated the alleged incident but was not able to obtain evidence to substantiate this allegation. Continue to LIC9099C..... |