<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198601661
Report Date: 09/19/2025
Date Signed: 09/19/2025 08:48:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2025 and conducted by Evaluator Regina Cloyd
PUBLIC
COMPLAINT CONTROL NUMBER: 11-AS-20250609144551
FACILITY NAME:IVY PARK AT PLAYA VISTAFACILITY NUMBER:
198601661
ADMINISTRATOR:KHATERA BAHADORYFACILITY TYPE:
740
ADDRESS:5555 PLAYA VISTA DRTELEPHONE:
(310) 437-7178
CITY:PLAYA VISTASTATE: CAZIP CODE:
90094
CAPACITY:0CENSUS: 72DATE:
09/19/2025
UNANNOUNCEDTIME BEGAN:
08:27 AM
MET WITH:Nestor MendezTIME COMPLETED:
09:02 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff sexually abused resident in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/01/25, California Department of Social Services (CDSS) Staff conducted an initial visit on to gather information regarding the above allegation. CDSS Staff met with Executive Director Nestor Mendez and the purpose of the visit was explained. On 09/19/25, CDSS Staff conducted an subsequent visit to deliver findings.

Investigation consisted of the following: On 06/01/25, CDSS Staff and administrator conducted a tour of the facility, and retrieved facility, staff and residents’ records. On 06/17/25, CDSS Staff received LAPD email notice. CDSS Staff interviewed Staff #1 – 7/S1 – S7 (06/17/25), Witness #1/W1 (06/24/25), Resident #1/R1 (07/10/25), S2 (07/18/25), Resident #2 - #3/R2 – R3 (07/31/25), and Witness #2/W2 (07/31/25).

Continue to LIC9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Regina Cloyd
LICENSING EVALUATOR SIGNATURE:

DATE: 09/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 11-AS-20250609144551
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
FACILITY NAME: IVY PARK AT PLAYA VISTA
FACILITY NUMBER: 198601661
VISIT DATE: 09/19/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Investigation revealed the following:

Regarding the allegation, “staff sexually abused resident in care,” record review of Police Report (06/09/25) revealed that the Officers determined that no crime had occurred. Four out of four staff interviews (S2, S3, S6, S7) indicated they have not witnessed S1 sexually abuse R1. S1 denied the allegation. S4 – S7 witnessed S1 and R1 have a close relationship but did not observe sexual interactions. Two out of two resident interviews (R2 – R3) indicated they have not witnessed S1 sexually abuse R1. R1 denied the allegation. W1, R1’s Power of Attorney, denied the allegation. W2 denied the allegation.

Regarding the allegation, “Staff sexually abused resident in care,” based on record review and interviews, the Department found no evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, as a result, the allegation is Unsubstantiated.

An exit interview was conducted and a copy of this report was provided to Executive Director Nestor Mendez.
SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Regina Cloyd
LICENSING EVALUATOR SIGNATURE:

DATE: 09/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2