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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198601716
Report Date: 09/27/2024
Date Signed: 09/27/2024 10:19:34 AM

Document Has Been Signed on 09/27/2024 10:19 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME:CHOICES R US - MIGUELFACILITY NUMBER:
198601716
ADMINISTRATOR/
DIRECTOR:
CARDENAS, GILBERTFACILITY TYPE:
735
ADDRESS:3951 MIGUEL AVETELEPHONE:
(562) 801-3061
CITY:PICO RIVERASTATE: CAZIP CODE:
90660
CAPACITY: 4CENSUS: 3DATE:
09/27/2024
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:22 AM
MET WITH:Isidro Serrano - DSPTIME VISIT/
INSPECTION COMPLETED:
10:35 AM
NARRATIVE
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Licensing Program Analyst (LPA) Erik Zaragoza is conducting a case management visit in conjunction with a complaint that has the control #28-AS-20240618110757. LPA met with Isidro Serrano, Direct Support Staff (DSP) for the facility, and explained the purpose of the visit. Administrator Gilbert Cardenas was notified of the visit by phone call.

During the investigation for the complaint, it was revealed that Client #1 (C1) sustained a Serious Bodily Injury (SBI) due to an interaction that they had with Staff #4 (S4). It was revealed through documentation from C1's hospital discharge paperwork that C1 was diagnosed with a broken right clavicle due to this altercation. S4 stated that on the date of the incident there was a physical altercation during which C1 lunged at them. S4 stated that they extended their arms outwards in order to create distance between them, and this caused C1 to stumble and fall backwards onto a night stand drawer, and therefore this was an accidental injury done in self-defense. The facility used Crisis Prevention Intervention (CPI) based on the Facility Behaviorist Report for instances in which clients engage in aggressive behavior, and it did not appear that a proper CPI hold was utilized during this incident. Because the violation resulted in the SBI of C1, and was the result of an inappropriate response to client behavior, deficiencies are warranted in response to this incident.

Immediate Civil Penalties will be issued today, in the amount of $500.00 due to C1 sustaining a Serious Bodily Injury as a result of their broken right clavicle. Refer to LIC421IM.

At this time an Enhanced Civil Penalty (ECP) determination is pending in reference to Health and Safety Code 1548(f)(1)(A) and may be assessed at a later date.

Exit interview held. A copy of the LIC9099, LIC9099C, and LIC421IM (Civil Penalty Assessment), and Appeal Rights were provided to Isidro Serrano and will be forwarded to the administrator Gilbert Cardenas.
SUPERVISORS NAME: David Sicairos
LICENSING EVALUATOR NAME: Erik Zaragoza
LICENSING EVALUATOR SIGNATURE: DATE: 09/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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Document Has Been Signed on 09/27/2024 10:19 AM - It Cannot Be Edited


Created By: Erik Zaragoza On 09/27/2024 at 09:53 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: CHOICES R US - MIGUEL

FACILITY NUMBER: 198601716

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/28/2024
Section Cited
CCR
80072(a)(3)

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(a) Except for children’s residential facilities, each client shall have personal rights which include, but are not limited to, the following: (3) To be free from corporal or unusual punishment, infliction of pain (...) including but not limited to: interference with the daily living functions (...) or aids to physical functioning.
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Administrator is to ensure that all clients will remain free from corporal and unusual punishment, including the inflection of pain at all times. Administrator is to submit to LPA the facility's written plan on how the staff will ensure that no other client is sustains a serious bodily injury and is free from (...)
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This regulation is not met as evidenced by:
Based on interview and record review, LPA determined that C1 was not free from the infliction of pain as a result of a fractured right clavicle they sustained in an interaction with S4, which posed an immediate health and safety threat to clients in care.
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the infliciton of pain to the LPA by the POC due date.
Type A
09/28/2024
Section Cited
CCR85165(a)

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(a) The licensee shall ensure staff who use, participate in, approve. or provide visual checks of manual restraint or seclusion only use techniques specified in the Emergency Intervention Plan and which are not prohibited in Section 85102.
This regulation is not met as evidenced by:
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Administrator is to ensure that proper CPI and other emergnecy intervention procedures are followed at all times. Administrator is to conduct a retraining on proper emergency intervention techniques to address instances in which clients may become aggressive, and submit to LPA a list of the attendees (...)
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Based on interview and record review, LPA determined that a proper CPI hold was not utilized during an incident in which C1 displayed aggressive behavior, and led to their serious bodily injury, which posed an immediate health and safety risk to clients in care.
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along with training materials, and topics covered in the training by the POC due date.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:David Sicairos
LICENSING EVALUATOR NAME:Erik Zaragoza
LICENSING EVALUATOR SIGNATURE:
DATE: 09/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/27/2024


LIC809 (FAS) - (06/04)
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