198601740-9-30-2024-28-AS-DSIS-DA3KZ9-20241015082019

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198601740
Report Date: 09/30/2024
Date Signed: 09/30/2024 02:35:19 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2024 and conducted by Evaluator Tena Herrera

PUBLIC

COMPLAINT CONTROL NUMBER: 28-AS-20240823151653

FACILITY NAME:	QUALITY OF LIFE ACADEMY		FACILITY NUMBER:	198601740
ADMINISTRATOR:	NNAEMEKA EZENAGU		FACILITY TYPE:	775
ADDRESS:	8439 CALIFORNIA AVENUE		TELEPHONE:	(562) 372-4750
CITY:	SOUTH GATE	STATE: CA	ZIP CODE:	90280
CAPACITY:	66	CENSUS: 60	DATE:	09/30/2024
		UNANNOUNCED	TIME BEGAN:	01:13 PM
MET WITH:	Joshua Corzantes - Program Director		TIME COMPLETED:	02:50 PM

ALLEGATION(S):

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Client was sexually abused while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Tena Herrera made an unannounced subsequent visit to the facility, was greeted by Program Director Joshua Corzantes and explained the reason for the visit.

The investigation included the following:
During the initial 10-day visit on 8/26/24, LPA Daniel Konishi obtained copies of staff and client rosters, Client #1 (C1) file such as: Admission Agreement, Physician's Report, Appraisal Needs and Services Plan / IPP, face sheet, and a tour of the facility was conducted.
During todays Subsequent visit LPA Herrera interviewed Program Director Joshua Corzantes, 6 clients and delivered findings.
This complaint was investigated by the Departments Investigations Branch, Investigator D.Douglas.

(Continued on LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

NAME OF LICENSING PROGRAM MANAGER: David Sicairos
NAME OF LICENSING PROGRAM ANALYST: Tena Herrera
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/30/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 28-AS-20240823151653

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: QUALITY OF LIFE ACADEMY	FACILITY NUMBER: 198601740
	VISIT DATE: 09/30/2024

NARRATIVE

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The investigation revealed the following:
Allegation: Client was sexually abused while in care.
It is alleged that C1 was sexually abused while at the facility as it was reported that upon arriving home from facility there was blood on the C1's shorts along with scratch marks on their back and stomach. When C1 was asked what happened C1 stated that someone was "grabbing onto their private parts and pulling them very hard, and they did not like that.". This allegation was investigated by D.Douglas, during the course of the investigation law enforcement and medical professionals also conducted their investigation and it was discovered that C1 had ulcers around their anal area, but showed no signs of being sexual assaulted. LPA Herrera interviewed C1 during todays visit and C1 stated that they recall the alleged incident and stated that no one touched them and that they had gone to the doctor and feel better now. C1 further stated that no staff or clients have ever sexually assaulted them at the facility. Client appeared clean and in good spirits, excited to go home as it was the end of the day for program.

Based on statements and interviews conducted, review of client files and facility file records (done by investigator D.Douglas), there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided.

NAME OF LICENSING PROGRAM MANAGER: David Sicairos
NAME OF LICENSING PROGRAM ANALYST: Tena Herrera
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/30/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2024

LIC9099 (FAS) - (06/04)

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