198601778-4-26-2021-28-AS-FFIS-C4J247-20210701170324

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198601778
Report Date: 04/22/2021
Date Signed: 04/26/2021 12:45:04 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2019 and conducted by Evaluator Kruz Long

PUBLIC

COMPLAINT CONTROL NUMBER: 28-AS-20190909170457

FACILITY NAME:	BROOKDALE UPTOWN WHITTIER		FACILITY NUMBER:	198601778
ADMINISTRATOR:	MAGPAY, PRECIOSA (SUZIE)		FACILITY TYPE:	740
ADDRESS:	13250 E PHILADELPHIA ST		TELEPHONE:	(562) 945-3904
CITY:	WHITTIER	STATE: CA	ZIP CODE:	90601
CAPACITY:	280	CENSUS: 113	DATE:	04/22/2021
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Suzie (Preciosa) Magpayo (Executive Director)		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Resident was molested while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Kruz Long delivered complaint findings for the allegation list above. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today's complaint finding delivery was conducted telephonically with Suzie (Preciosa) Magpayo (Executive Director)

During a site visit on 09/11/19, LPA obtained a copy of the Staff schedule, Resident \roster, Pest control service records and toured the facility with Staff #1 and Staff #2 at 10:05 am.

During today's telephonic investigation, LPA interviewed Staff #3 to #7 and Residents #11 to #15.

Continue to LIC9099C.......

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Fernando Fierros	TELEPHONE: (323) 981- 3981
LICENSING EVALUATOR NAME: Kruz Long	TELEPHONE: (323) 383-8117
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 28-AS-20190909170457

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: BROOKDALE UPTOWN WHITTIER	FACILITY NUMBER: 198601778
	VISIT DATE: 04/22/2021

NARRATIVE

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In regards to the allegation: Resident was molested while in care. The department's interview with Resident #1 indicated that Resident #1 had no recollection of staff abuse or mistreatment and had no negativity towards the facility or staff members. Interviews with 5 of 5 different Residents indicate they have never heard or witnessed any Residents who had been a victim of sexual or physical abuse in the facility nor were they ever a victim of abuse. Interviews with 5 of 5 staff also indicate that they have never heard or witnessed any Residents who had been molested in the facility or have they ever molested a Resident.

Based on the department's interviews and record review, investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A telephonic exit interview was conducted with Suzie (Preciosa) Magpayo and a copy of this report was provided via email for signature.

SUPERVISOR'S NAME: Fernando Fierros	TELEPHONE: (323) 981- 3981
LICENSING EVALUATOR NAME: Kruz Long	TELEPHONE: (323) 383-8117
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2021

LIC9099 (FAS) - (06/04)

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