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25 | On 01/15/26, at 12:43pm, Licensing Program Analyst (LPA) Perry Scott conducted an unannounced Case Management visit to Brighter Outlook I to verify compliance issues as outlined in the non-compliance conference on 10/29/2025. LPA was greeted by Administrator, Wendy De Leon, and the purpose of the visit was explained.
The case management visit consisted of the following: LPA toured the facility and requested and reviewed the following facility documents: Client Roster (Date: 01/2026), Personnel Report (Dated: 12/12/2025), Level One Distribution (Dated: 12/02/2025-01/15/2026), Staff Training on Clients Individualized Program Plan (Dated: 11/21/2025, 11/24/2025, 11/25/2025), Staff Training on Clients Care & Supervision (Dated: 11/21/2025, 11/24/2025, 11/25/2025), Staff Training Protocol for Daily Verification of Modified Diets (Dated: 05/15/2025, 10/01/2025, 10/16/2025), and Staff training on Clients Identified as Choking Risk with Care Plan (Dated: 11/18/2025, 11/17/2025).
LPA reviewed ten (10) client records and in-service trainings for staff and observed that the facility remained in compliance with the required trainings and record keeping set forth during the non-compliance conference on 10/29/2025. LPA also observed that the facility as adhered to and remained in compliance with the regional centers staff to client ratio of 1:3.
No deficiencies were found during this case management visit.
An exit interview was conducted, and a copy of the Facility Evaluation Report was provided to Wendy De Leon, Administrator.
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