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32 | Allegation: "Staff abandoned resident." Based on interviews conducted and information obtained the findings indicate that resident (R1) was transported to the hospital as a result of a medical emergency. Resident (R1) was transferred to Santa Anita Convalescent Hospital (skilled nursing facility- SNF) due to higher level of care need. R1 was not discharged from the SNF back to the RCFE. The resident's medical issues prevented R1 from returning to the facility. Interview with SNF staff revealed that R1 was admitted on 4/12/2016, and continues to reside at SNF as a Long Term patient. A total of four (4) facility staff were interviewed. Administrator stated that the resident was not discharged from the facility until May 2017, because SNF social worker contacted the facility and advised staff that R1 would be returning to the facility. Administrator stated that in order to prevent issues with SNF or Licensing, R1 was not issued a discharge notification until after one (1) year. The evidence suggests this allegation is not supported.
Allegation: "Facility withheld residents belongings." Based on record review and interviews conducted resident (R1) resided at the facility up until April 2016. The resident was discharge from the hospital to a SNF. Resident's personal belongings were kept at the facility as a courtesy for over one (1) year. Per Admission Agreement page 12, "The Community shall be entitled to remove promptly and store all property from your Apartment, at your expense, when you permanently vacate your Apartment. The community shall give you or your estate ten (10) days' written notice of such removal, and shall eventually dispose of your property as provided by law if not claimed. (Move Out Policy). Admission agreement noted that R1 declined to have personal items inventoried upon admission. The facility is not required to store resident's belongings for over a year. According to staff interviews, R1 sent two (2) persons to pick-up belongings during a weekend. However the facility was not notified, and the items were not released; facility housekeeper did not have authorization to release the items. The facility contacted R1's social worker, and a small amount of personal belongings were picked up. According to staff interviews, another SNF social worker contacted the facility to inform Administrator that R1's personal belongings would be picked up. Two weeks passed, and R1's belongings were never picked up. The belongings were moved from the hallway, and not discarded. Resident (R1's) belongings remained in storage for a long time. Pest control company discovered that R1's belongings were infested with cockroaches. As a result, the facility discarded the personal belongings that were left at the facility for over one (1) year.
Based upon record review, and interviews conducted the findings indicate that, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are Unsubstantiated.
A telephonic exit interview was conducted with Administrator Lourdes Garcia. A hard copy of the report was emailed. Staff was instructed to sign the LIC 9099 reports and return to LPA.
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