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25 | On 07/22/20 at 2:00 pm, Licensing Program Analyst, LPA/Ernand Dabuet initiated a collateral visit. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s visit was conducted telephonically with Virgilio Agas/Assistant Administrator.
LPA explained the purpose of the call was to interview (R1) resident. The board and care facility where the resident formerly resided at Hayworth Terrace has an existing complaint 11-AS-20200713114811 and that LPA is to interview the resident and to gather information. The interview was conducted with the resident with the use of FaceTime application. In addition, LPA requested for a copy of (R1's) admissions agreement to be sent by email before 07/24/20. .
A telephonic exit interview was conducted with Virgilio Agas and a hard copy was provided via email for signature. |