<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198602134
Report Date: 01/22/2026
Date Signed: 01/22/2026 01:55:24 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2025 and conducted by Evaluator Zina Brown
PUBLIC
COMPLAINT CONTROL NUMBER: 11-AS-20251007143756
FACILITY NAME:GLEN PARK AT LONG BEACHFACILITY NUMBER:
198602134
ADMINISTRATOR:MICHAEL MENDOZAFACILITY TYPE:
740
ADDRESS:1046 E 4TH STTELEPHONE:
(562) 432-7468
CITY:LONG BEACHSTATE: CAZIP CODE:
90802
CAPACITY:208CENSUS: 110DATE:
01/22/2026
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Catherine Dacara (Assistant Administrator)TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff sexually abused resident in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 1/22/2026, at 1:35pm, Licensing Program Analyst (LPA) Zina Brown conducted an subsequent unannounced complaint investigation in order to deliver investigation findings for the allegation listed above.During today’s visit, LPA met with Catherine Dacara (Assistant Administrator), and explained the purpose of the visit.

The investigation consisted of the following: LPA requested copies of the staff roster (dated 10/01/2025), resident roster (dated 10/08/2025), Resident #1 (R1's) documents such as LIC 601: Identification and Emergency Form (dated 02/26/2025), LIC 602: Physician Report (dated 02/07/2025), LIC 603: Preplacement Appraisal Information, Functional Capability Assessment, Medication Administration Record (August 2025 - October 2025), Staff #1 (S1) documents such as LIC 501: Personnel Record/Job Application, Job Description (for Direct Care Staff), Interview Statement (dated 08/14/2025), ID/Driver License (Employment Authorization valid 08/02/2024 - 08/01/2028), Training Complete, Suspension Notification (dated 08/14/2025), Termination Statement (dated 08/25/2025), Report Receipt/Application for Release of Report from Long Beach Police Department.

The complaint was referred to the department Investigation Bureau for further investigation. The department obtained the Long Beach Police Department Report, Interviewed the Administrator (A1), Staff #1- Staff #3 (S1-S3), Interviewed Resident #1 (R1) and Witness #1 (W1).
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Janae Hammond
LICENSING EVALUATOR NAME: Zina Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 11-AS-20251007143756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
FACILITY NAME: GLEN PARK AT LONG BEACH
FACILITY NUMBER: 198602134
VISIT DATE: 01/22/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The investigation revealed the following:

Allegation: Facility staff sexual abused resident in care.

The department interviewed A1 regarding the allegation. A1 stated S1 was terminated from the facility for job performance issues, inappropriate interactions with residents, and inappropriate communications with fellow staff members. A1 stated R1 reported to staff members that S1 kissed R1 on the neck and chest and touched himself through his pants while in front of R1.

The department interviewed S1–S3 regarding the allegation. One out of three staff interviewed denied the allegation, stating he was always professional and never displayed any inappropriate behaviors, such as kissing residents or touching himself while employed at the facility. Two out of the three staff interviewed confirmed being aware of S1’s inappropriate interactions with residents, which consisted of kissing residents on the cheek or chest and touching himself in front of residents.

The department interviewed Witness #1, and W1 stated S1 was employed by the facility but was quickly terminated for inappropriate interactions with a resident, as well as job performance issues. W1 stated the inappropriate interaction with a resident occurred when S1 was found lying in a resident’s bed next to the resident while on his phone.

The department interviewed R1 regarding the allegation, and R1 confirmed the allegation and disclosed S1 kissed R1 on the cheek and chest and touched himself through his pants. R1 further stated S1 hugged R1 every time S1 saw R1, and all of S1’s inappropriate behaviors made the resident uncomfortable.

The department obtained a copy of the Long Beach Police Department report, which contains statements from facility staff regarding S1’s inappropriate behaviors. The department reviewed S1’s termination documents from Glen Park at Long Beach and another facility, both of which list similar reasons for S1’s termination, including inappropriate interactions with residents.

Based on interviews conducted and records reviewed the department finds enough evidence to support that S1 sexually abused R1.

Based on LPAs observations and interviews which were conducted and the records that were reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED under California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D.

Exit interview conducted with Catherine Dacara (Assistant Administrator) and copy of this report was provided with appeal rights.
SUPERVISORS NAME: Janae Hammond
LICENSING EVALUATOR NAME: Zina Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 11-AS-20251007143756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: GLEN PARK AT LONG BEACH
FACILITY NUMBER: 198602134
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/22/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/23/2026
Section Cited
CCR
87468.1(a)(3)
1
2
3
4
5
6
7
Personal Rights of Residents: (3) To be free from punishment, humiliation, intimidation, abuse, or actions of a punitive nature, such as withholding money or interfering with daily living functions. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
Licensee/Administrator shall ensure a training for all staff on Title 22, Section 87468.1 “Personal Rights” is conducted & send the sign in sheets and training materials to the CCLD by the Plan of Correction (POC) due to the attention of: Zina.Brown@dss.ca.gov
8
9
10
11
12
13
14
Based on interview & records review, facility Staff 1 (S1) sexually abused Resident 1 (R1) by kissing R1 on the neck & touching their own groin area in front of R1. This violation poses an immediate health, safety, and personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Janae Hammond
LICENSING EVALUATOR NAME: Zina Brown
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3