198602134-1-29-2026-11-AS-EMAZ-DR2MUF-20260206085504

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198602134
Report Date: 01/29/2026
Date Signed: 01/29/2026 04:34:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2026 and conducted by Evaluator Alfonso Iniguez

PUBLIC

COMPLAINT CONTROL NUMBER: 11-AS-20260122094156

FACILITY NAME:	GLEN PARK AT LONG BEACH		FACILITY NUMBER:	198602134
ADMINISTRATOR:	MICHAEL MENDOZA		FACILITY TYPE:	740
ADDRESS:	1046 E 4TH ST		TELEPHONE:	(562) 432-7468
CITY:	LONG BEACH	STATE: CA	ZIP CODE:	90802
CAPACITY:	208	CENSUS: 100	DATE:	01/29/2026
		UNANNOUNCED	TIME BEGAN:	09:54 AM
MET WITH:	Catherine Dacara/Assistant Administrator		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff members worked while under the influence of alcohol.

INVESTIGATION FINDINGS:

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On 1/29/2026, LPA Alfonso Iniguez conducted an unannounced initial complaint visit. LPA Iniguez met Catherine Dacara/Assistant Administrator. LPA Iniguez explained the purpose of this visit.

Investigation Consisted of: LPA conducted the following interviews: Assistant Administrator Interview (A#1), Staff Interviews (S#1-S#6) and Residents Interviews (R#1-R#7) .LPA gathered the following documents: copy of facility resident roster dated : 1/29/26, copy of facility staff roster or LIC 500 dated: 1/9/2026, copy of facility employee conduct dated:1/29/26, copy of facility meeting sign-in sheet dated: 1/20/26.

Evaluation Report continues LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Eva M Alvarez
LICENSING EVALUATOR NAME: Alfonso Iniguez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 11-AS-20260122094156

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: GLEN PARK AT LONG BEACH	FACILITY NUMBER: 198602134
	VISIT DATE: 01/29/2026

NARRATIVE

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Investigation Revealed the Following:

Allegation: Allegation: Staff members worked while under the influence of alcohol.

The details of the complaint alleged that (S#1) and (S#2) are drinking alcohol while working at the facility.

On January 29, 2026, at approximately 1:00 PM during the records review, LPA Iniguez examined the facility’s employee conduct policy dated January 29, 2026. The policy lists, as grounds for discipline or termination, reporting to work intoxicated or under the influence of alcohol or non-prescribed drugs, and bringing or using alcoholic beverages on facility property or while conducting company business offsite, unless authorized. LPA Iniguez also reviewed the facility meeting sign-in sheet from January 20, 2026, which confirms that all staff attended a mandatory in-service meeting where the code of conduct was discussed.

On January 29, 2026, at approximately 10:00 AM during an interview with the assistant administrator (A#1), she stated that (S#1) and (S#2) were not observed consuming alcohol during work hours. In addition, (A#1) explained that the facility has policies and procedures regarding staff consuming alcohol or being under the influence while on duty, which are clearly outlined in the employee code of conduct and reinforced through regular in-service training. Additionally, (A#1) confirmed that there have been no prior concerns, complaints, or disciplinary actions involving (S#1) or (S#2) related to alcohol use or inappropriate workplace conduct.

On January 29, 2026, at approximately 10:30 AM, during an interview with staff members (S#1) and (S#2), they stated that they had not consumed any alcohol during work hours. In addition, both staff confirmed they are aware of the facility’s policy regarding alcohol use while on duty and explained that they understand drinking while at work is strictly prohibited. Additionally, (S#1 and S#2) stated that they have never consumed alcohol during work hours in the past and have never been involved in any similar incidents at the facility.

Evaluation Report continues LIC 9099-C

SUPERVISORS NAME: Eva M Alvarez
LICENSING EVALUATOR NAME: Alfonso Iniguez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 11-AS-20260122094156

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245

FACILITY NAME: GLEN PARK AT LONG BEACH	FACILITY NUMBER: 198602134
	VISIT DATE: 01/29/2026

NARRATIVE

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On January 29, 2026, at approximately 11:00 AM, during an interview with facility staff members (S#3 through S#6), (4) out of (4) staff members stated that they had never observed S#1 or S#2 consuming alcohol or appearing under the influence during work hours. They further indicated that they are not aware of any incidents or conversations among staff regarding alcohol use while on duty. Additionally, (4) out of (4) staff confirmed that they have no concerns about staff conduct or behavior that could affect the safety and well-being of clients.

On January 29, 2026, at approximately 12:00 PM, during interviews with residents (R#1 through R#7), (7) out of (7) residents stated that they have never noticed any staff members drinking alcohol or appearing to be under the influence while working. They further indicated that they have not observed any unusual behavior from staff that made them feel uncomfortable or concerned. Additionally, (7) out of (7) residents expressed that they feel staff are attentive and able to provide care and supervision at all times, and they feel safe in the facility.

During this investigation, LPA did not find sufficient evidence to support the above-mentioned allegation(s).

Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the above-mentioned allegation(s) are found to be UNSUBSTANTIATED.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted, and a copy of the Complaint Report was given to Catherine Dacara/Assistant Administrator.

SUPERVISORS NAME: Eva M Alvarez
LICENSING EVALUATOR NAME: Alfonso Iniguez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026

LIC9099 (FAS) - (06/04)

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