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13 | Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation regarding the allegation above. LPA arrived unannounced and met with Administrator, Jina Maleksarkissian. The purpose for the visit was explained.
LPA obtained a copy of the staff and resident roster. LPA also reviewed the administrator's file and interviewed the administrator, 6 staff and 5 residents.
For allegation, administrator is not at the facility for the required amount of time. It is alleged that the administrator is not available for residents and staff and is not in the building. LPA interviewed the administrator who started on 2/21/24. She stated she works Monday through Friday, 9:30am - 5pm, and is available on call. She is normally in the building except when she has any business meetings or business developments. She will attend the meeting and return to the community right after. |