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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198602219
Report Date: 11/13/2025
Date Signed: 11/13/2025 11:15:33 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2025 and conducted by Evaluator Noemi Galarza
PUBLIC
COMPLAINT CONTROL NUMBER: 28-AS-20250516111706
FACILITY NAME:AMBITIONS - 183RD STREETFACILITY NUMBER:
198602219
ADMINISTRATOR:ASHILEE JACKSONFACILITY TYPE:
735
ADDRESS:11417 183RD STTELEPHONE:
(562) 219-5799
CITY:ARTESIASTATE: CAZIP CODE:
90701
CAPACITY:3CENSUS: 2DATE:
11/13/2025
UNANNOUNCEDTIME BEGAN:
09:24 AM
MET WITH:Stephanie Smith, Interim Administrator TIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Staff did not provide adequate supervision which resulted in resident’s death.
INVESTIGATION FINDINGS:
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***This is a corrected version of the report dated 11/6/2025. The purpose of the report is to correct LIC9099D. The purpose of today's visit was explained to Interim Administrator Stephanie Smith. On 11/6/2025, Licensing Program Analyst (LPA) Galarza conducted a subsequent complaint visit to deliver findings on the above allegation that was investigated by DSS/CCLD Investigations Branch (IB) Investigator Michele Salant. The purpose of the visit was discussed with DSP Ryan Curry. Stephanie Smith, Program Manager arrived later.

The investigation consisted of: On 5/20/2025, an initial complaint visit was conducted to reviiew/collect resident (R1's) records, staff (S1's) Personnel Record, and LIC 500 Personnel Report. During the course of the investigation, Administrator Ann Hyde provided additional records. Investigations Branch obtained Emergency Medical Services (EMS) records, police records, medical records, and Los Angeles Department of Medical Examiner- Coroner's Report. A nurse consult was obtained.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Hicks
LICENSING EVALUATOR NAME: Noemi Galarza
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 28-AS-20250516111706
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: AMBITIONS - 183RD STREET
FACILITY NUMBER: 198602219
VISIT DATE: 11/13/2025
NARRATIVE
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Allegation: Staff did not provide adequate supervision which resulted in resident’s death. It is alleged that on December 21, 2024, at approximately 1:50 AM, resident (R1) began experiencing shortness of breath and having trouble ambulating. The complaint alleges night shift staff allowed moderate intellectually disabled resident (R1) to eat unsupervised and did not render aid to the resident in a timely manner, or try to do First Aid/CPR when the resident was choking. The investigation revealed that night shift staff gave the resident water because the resident was coughing but it did not help. Then staff attempted to locate R1's breathing treatment machine but they could not find it. Later staff attempted to take R1 to the bathroom, but the resident was bumping into the wall. Finally, night shift staff called 911 emergency at 3:50 AM.

Based on record review, the resident had a known behavior of wanting to go in the kitchen to get snacks, and staff often had to redirect resident (R1). Staff were aware that the resident needed to be supervised while eating because the resident was at high risk of choking. Based off the information gathered through medical records, Regional Center documents, and interviews with facility staff the findings indicate that either PM or night shift staff did not provide adequate supervision leading resident (R1) to choke on food bolus.
Records revealed the resident had documented dysphagia and required a modified chopped diet due to choking hazard. Staff on duty during the night shift denies the resident accessed the food during their shift and said the resident never woke up and walked to the kitchen prior to the coughing episode. Staff did not follow or implement the measures outlined in the resident’s Individual Program Plan (IPP), and the facility’s Needs and Services Plan. Furthermore, on December 1, 2024, R1 was hospitalized with Pneumonia and Acute Hypoxic Respiratory Failure for Pneumonia and Acute Hypoxic Respiratory Failure (AHRF). Record review revealed no changes to R1's care plan were implemented after their Dec. 1, 2024 hospitalization. The alleged choking incident occurred on December 21, 2024. On December 22, 2024, the resident was hospitalized in critical condition and comatose. On December 25, 2024, the resident was palliatively extubated and died at 1:48 AM. Based on the information, there is sufficient evidence to determine the staff’s failure to provide appropriate care and supervision contributed to resident choking and death.

The issuance of a civil penalty is being considered based on Health & Safety Code HSC § 1548(f)(1)(A), if the department determines the serious bodily injury was due to neglect. ***An immediate Civil Penalty of $500.00 is being issued today. Refer to LIC 421IM.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Pursuant to Title 22, California Code of Regulations, deficiencies are cited. Refer to LIC 9099D.

Exit interview was conducted with Program Manager Stephanie Smith. A copy of the report and appeal rights were provided.
SUPERVISORS NAME: Lisa Hicks
LICENSING EVALUATOR NAME: Noemi Galarza
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 28-AS-20250516111706
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: AMBITIONS - 183RD STREET
FACILITY NUMBER: 198602219
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/14/2025
Section Cited
CCR
80065(a)
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Responsibility for Providing Care and Supervision. The licensee shall provide care and supervision as necessary to meet the client's needs. This requirement was not met evidenced by:
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Licensee shall ensure that staff are properly trained and follow residents' Individual Program Plan (IPP), and the facility’s Needs and Services Plan.

Submit proof of:
1. Written Plan of correction
2. Staff in-service training
3. Updated Policies and procedures
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The investigation revealed that on Dec. 21, 2024 night shift staff did not provide care and supervision, which resulted in choking and subsequent death. Staff did not seek immediate medical attention or perform First Aid/CPR. This posed an immediate health, safety or personal rights risk to persons in care. $500 Civil penalty is assessed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lisa Hicks
LICENSING EVALUATOR NAME: Noemi Galarza
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3