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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198602253
Report Date: 08/26/2021
Date Signed: 08/26/2021 01:58:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2021 and conducted by Evaluator Rosaura Valenzuela
COMPLAINT CONTROL NUMBER: 31-AS-20210819124750
FACILITY NAME:BELLA VISTA AT LINCOLNFACILITY NUMBER:
198602253
ADMINISTRATOR:HAMILTON, MARKFACILITY TYPE:
735
ADDRESS:2612 N LINCOLN AVETELEPHONE:
(626) 794-4103
CITY:ALTADENASTATE: CAZIP CODE:
91001
CAPACITY:50CENSUS: DATE:
08/26/2021
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Amada Lopez, Supervisor TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
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8
9
Facility illegally evicting resident
INVESTIGATION FINDINGS:
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2
3
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5
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8
9
10
11
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13
Licensing Program Analyst (LPA) Rosaura Valenzuela conducted an unannounced complaint visit to the facility. LPA met with Amada Lopez, Supervisor. The purpose of the visit was discussed.

It was reported that facility is illegally evicting resident. On 08/26/2021 at 10:14am, LPA spoke to facility staff and they denied that they are trying to evict Resident #1 (R1). Interviews revealed that a medical doctor came to the facility on 08/16/2021 and told staff to send R1 to the hospital for wound treatment. Between 11:00am and 12pm records were reviewed. On 08/17/2021 R1 was sent to the hospital. On 08/21/2021, R1 left the hospital without being discharged and returned to the facility. R1 is currently residing at the facility. Facility will have a doctor reappraise R1 to determine if the facility is the appropriate setting.

Based on interview and record review the above noted allegation is UNSUBSTANTIATED at this moment.

Exit interview conducted and a copy of the report was issued.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Rosaura Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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