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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198602405
Report Date: 10/25/2024
Date Signed: 11/15/2024 05:02:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Elvira Gonzalez
COMPLAINT CONTROL NUMBER: 11-AS-20240814083421
FACILITY NAME:ANEW DIRECTION ADULT LIVINGFACILITY NUMBER:
198602405
ADMINISTRATOR:PATRICIA DUFRENNEFACILITY TYPE:
735
ADDRESS:2300 S PACIFIC AVETELEPHONE:
(909) 210-0365
CITY:SAN PEDROSTATE: CAZIP CODE:
90731
CAPACITY:72CENSUS: 68DATE:
10/25/2024
UNANNOUNCEDTIME BEGAN:
01:37 PM
MET WITH:Leandro Estadilla TIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Resident was sexually abused while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Elvira Gonzalez conducted an unannounced complaint visit. LPA Gonzalez met with Assistant Administrator Leandro Estadilla. LPA Gonzalez explained the purpose of today's visit is to deliver findings and was allowed entry to facility grounds.

The investigation consisted of the following: On 8/15/2024 interviews were conducted with staff members 1-2 (S1-S2) and residents 1-6 (C1-C6). LPA Bunker asked questions pertinent to the nature of the complaint. Mr. Virgilo and LPA Bunker toured the facility's buildings and grounds to observe and identify any signs of neglect, abuse, or other immediate health and safety threats. No signs of neglect or abuse were observed during the visit. The department observed and reviewed and requested clients face sheet, Need and Services Appraisal and Physicians Report for C1.
Investigation revealed the following:

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Elvira Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 11-AS-20240814083421
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
FACILITY NAME: ANEW DIRECTION ADULT LIVING
FACILITY NUMBER: 198602405
VISIT DATE: 10/25/2024
NARRATIVE
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Allegation: Resident was sexually abused while in care.

Staff members 1-3 (S1-S3) were interviewed on 8/15/2024. All three stated they watched the video recording and the client was coming in and out of other residents rooms while everyone was sleeping. S1-S2 and C2-C6 stated they did not witness any sexual abuse. S1-S2 and C1-C6 stated that the accommodations provided are comfortable and that the staff is dedicated to ensuring the safety and well-being of all residents. The department interviewed the staff and residents regarding the allegation and all allegations were denied by S1-S2 and C1-C6.

Based on interviews, available evidence, observation, information received, and records reviewed there was not enough sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.


There were no deficiencies cited.

An exit interview was conducted with Assistant Administrator Leandro Estadilla, and a copy of the report was provided. .
SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Elvira Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2