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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198602564
Report Date: 05/30/2024
Date Signed: 05/30/2024 04:56:12 PM

Document Has Been Signed on 05/30/2024 04:56 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME:ROYAL VISTA SAN GABRIELFACILITY NUMBER:
198602564
ADMINISTRATOR/
DIRECTOR:
NELIDA ESTRELLA ARLANTEFACILITY TYPE:
740
ADDRESS:901 W SANTA ANITA STTELEPHONE:
(626) 289-8889
CITY:SAN GABRIELSTATE: CAZIP CODE:
91776
CAPACITY: 100CENSUS: 46DATE:
05/30/2024
TYPE OF VISIT:Case Management - Annual ContinuationUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
03:14 PM
MET WITH:Nelida Arlante, AdministratorTIME VISIT/
INSPECTION COMPLETED:
05:00 PM
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Licensing Program Analyst (LPA) Galarza conducted an unannounced Annual Continuation visit to provide a complete report of the annual visit dated 4/23/2024 and to issue citations on deficiencies observed on that date. The purpose of the visit was explained to Administrator Nelida Arlante. The facility serves elderly residents ages 60 and older. A hospice and Dementia waiver is in place. It consists of a 3- story with 66 resident rooms, 2 activity rooms, TV room, Namaste room, 3 dining rooms, laundry room, 2 courtyard patio areas, and a Memory Care Unit.

The following were observed/inspected:



Infection Control: The Infection Control Plan was reviewed. The facility has a supply of Personal Protective Equipment (PPEs).

Operational Requirements: A hospice waiver for five (5) residents has been approved. A fire clearance for 100 non-ambulatory residents; of which 10 may be bedridden is in place. Facility handles resident monies and has set up trust accounts. The Surety Bond is current. Liability Insurance in the amount of at least ($1,000,000) per occurrence and ($3,000,000) in total annual aggregate is current with an expiration date of 11/1/2024.

Physical Plant/Environment Safety: The interior and exterior physical plant was inspected. Exit doors are free of any obstruction and there are no pools or large bodies of water. Cleaning supplies and toxic substances are inaccessible to residents. On 4/20/2024, Fire Drill Service conducted an inspection. No violations were noted at the time of the inspection. The facility has fully charged fire extinguishers. The signal system was tested and is operational. Water temperature readings did not measured within the required 105 - 120 degrees Fahrenheit. A total 10 out 17 rooms inspected had water temperatures ranging from 83.8 DF - 125.0 Degrees Fahrenheit.

*On 4/23/2024, a technical advisory was issued because the signal system wall pull-string in resident rooms is inaccessible to residents that are non-ambulatory.

SUPERVISORS NAME: Lisa Hicks
LICENSING EVALUATOR NAME: Noemi Galarza
LICENSING EVALUATOR SIGNATURE: DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 05/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: ROYAL VISTA SAN GABRIEL
FACILITY NUMBER: 198602564
VISIT DATE: 05/30/2024
NARRATIVE
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Physical Plant/Environment Safety:
  • The facility has a Memory Care Unit located in the 1st floor. Facility is a 3-story building consisting of 66 resident rooms, 2 activity rooms, beauty salon, room, 2 dining rooms, laundry room, and a courtyard patio area in the Memory Care Unit. There are no pools or large bodies of water. Cleaning supplies and toxic substances are inaccessible to residents. Beds had required bedding, linens, and mattress pads.
  • On 4/20/2024, Fire Drill Service conducted an inspection. No violations were noted at the time of the inspection. The facility has fully charged fire extinguishers. The signal system was tested and is operational. However, a technical advisory was issued because the signal system in the resident rooms is inaccessible to residents that are non-ambulatory.
  • The stairwell evacuation chairs are not kept in the stairwells. They were observed in the hallway. A technical violation was issued.
  • Water temperature readings did not measured within the required 105 - 120 degrees Fahrenheit. A total 10 out 17 rooms inspected had water temperatures ranging from 83.8 DF - 125.0 Degrees Fahrenheit. Citation was issued.

Staffing:
  • A total of 45 staff members provide care and supervision to the clients. Fifteen (15) registry staff are still being used when there are staffing shortages.

Personnel Records/Staff Training:
  • Administrator certificate expired. Administrator provided proof that recertification training documents were submitted to CCL Recertification unit on March 20, 2023. Recertification process is pending.
  • Staff have criminal background clearance and training.
  • Nine (9) staff files were reviewed. Proof of staff training, health clearance, food handling certificates, and 1st Aid/CPR training was observed.

Resident Records/Incident Reports:
  • A total of eight (8) resident files were reviewed. They contained admission agreements, Physician's Reports, Appraisals, TB clearance, Physician's Orders, medical consent, Individual Service Plans, and medication records.
  • RCFE complaint poster and Personal rights were observed posted.
SUPERVISORS NAME: Lisa Hicks
LICENSING EVALUATOR NAME: Noemi Galarza
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: ROYAL VISTA SAN GABRIEL
FACILITY NUMBER: 198602564
VISIT DATE: 05/30/2024
NARRATIVE
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Planned Activities:
  • Sufficient space to accommodate both indoor and outdoor activities was observed.
  • An activity calendar is posted in the 2st floor hallway. The facility has a Resident Council.

Food Service:
  • Sufficient food supply is stored in the kitchen and pantry areas consisting of: 2-day perishables, 7-day non-perishables, and emergency food supplies.
  • 18 residents are on modified diets. Physician orders are on file and special diet lists are kept in the kitchen area.
  • On 4/23/2024, LPA observed the large freezers are not operating. Per Dietary Supervisor, licensee was notified of non-operable freezers in January 2024. The freezers were ordered on May 20, 2024.

Incident Medical and Dental:
  • Eight (8) centrally stored resident medications were reviewed. containing a 30-day supply of medications.
  • Medical and dental transportation is provided. Facility has one (1) van for resident transport.

Disaster Preparedness:
  • Emergency and Disaster Plan LIC 610E was reviewed. There are no evacuation chairs in each stairway; one (1) stairway has an inoperable stair lift. A citation was issued.
  • Facility has a First Aid Kit and Manual. Records of resident Appraisal and Needs services plans are part of Emergency training.

Residents with Special Health Needs:
  • Two (2) residents are receiving hospice services and four (4) residents receive home health services.
  • Postural support physician orders are on file. Half bed rails for mobility assistance were observed in some resident rooms. No residents have prohibited health conditions.
  • Individual Service Plans and Appraisals are on file.

Per California Code of Regulations, Title 22, deficiencies were cited.

Exit interview was conducted with Nelida Arlante. A copy of the report and appeal rights was issued.
SUPERVISORS NAME: Lisa Hicks
LICENSING EVALUATOR NAME: Noemi Galarza
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
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Document Has Been Signed on 05/30/2024 04:56 PM - It Cannot Be Edited


Created By: Noemi Galarza On 05/30/2024 at 04:33 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: ROYAL VISTA SAN GABRIEL

FACILITY NUMBER: 198602564

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 05/30/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87303(e)(2)
Maintenance and Operation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C).

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in that on 4/23/2024 10 out 17 resident rooms inspected recorded water temperatures ranging from 83.8 DF - 125.0 Degrees Fahrenheit, which poses an immediate health, safety, or personal rights risk to persons in care.
POC Due Date: 05/31/2024
Plan of Correction
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Administrator shall ensure that maintenance staff adjusts the water temperature to be no less than 105-degree F (41 degrees C) and not more than 120-degree F (49 degrees C). Administrator stated staff adjusted the water temperatures after the 4/23/24 visit.
1. Submit a hot water temperature log of the 10 rooms whose hot water temperature did not meet temperature requirements.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Lisa Hicks
LICENSING EVALUATOR NAME:Noemi Galarza
LICENSING EVALUATOR SIGNATURE:
DATE: 05/30/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 05/30/2024


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 05/30/2024 04:56 PM - It Cannot Be Edited


Created By: Noemi Galarza On 05/30/2024 at 04:33 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: ROYAL VISTA SAN GABRIEL

FACILITY NUMBER: 198602564

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 05/30/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87555(b)(29)
General Food Service Requirements
(b) The following food service requirements shall apply: (29) All equipment, fixed or mobile, and dishes, shall be kept clean and maintained in good repair and free of breaks, open seams, cracks or chips.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in that on 4/23/2024, LPA observed the large freezers are not in working condition. Per Dietary Supervisor, licensee was notified of non-operable freezers in January 2024, which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/13/2024
Plan of Correction
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Administrator stated that licensee placed an order for the freezers on May 20, 2024. .
Submit a copy of the purchase order and picture proof of working freezers.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Lisa Hicks
LICENSING EVALUATOR NAME:Noemi Galarza
LICENSING EVALUATOR SIGNATURE:
DATE: 05/30/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 05/30/2024


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