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32 | Regarding allegation: Facility has pests. It was alleged that roaches and spiders were found in residents' rooms and there was a rat on the 1st floor.
Staff interviewed denied the allegation. Staff stated that the facility has a contract with a pest control company, and the facility is serviced every month. Residents interviewed were unable to corroborate the allegation. Interviewed residents stated that they have not seen any spiders or roaches in their rooms and not seen rats at the facility. LPA did not observe pests / spiders, roaches, and rodents / rats during facility tour. LPA inspected randomly chosen rooms and did not observe any evidence of spiders or roaches in the rooms. LPA toured the common areas including the kitchen and found no evidence of spiders, roaches, or rats inside the facility. LPA also reviewed facility pest control invoices (service dates: 01/11/24, 02/28/24) during the visit and observed that a pest control ECOLAB company comes once a month and sprays pesticide outside of facility to control pests / insects. Also, facility authorized to use a ECOLAB -Finito Natural Multipest Elimination spray, which is safe to use at the facility, including residents rooms. The same company checks on rodents also. Invoices shows there is no rodent activity was noted during the inspections and / or services. No cockroach activity was noted during the inspections and / or services.
Regarding allegation: Facility is in disrepair. It was alleged that there are leaks on the first floor in the hallway going to skilled nursing and in the rooms right in that hallway. There are leaks on the first floor bedrooms and in the kitchen. There several employee rooms and they are all dangerous.
Staff interviewed denied the allegation that facility is in disrepair. They stated that there are no leaks at the facility. Interviewed residents stated that facility is not in disrepair and did not know there was a leak in the hallway. Residents indicated that there is no leak in their rooms. Interviewed staff and residents stated that the facility is in a good condition. LPA toured the facility including the common areas / hallways, randomly chosen residents rooms, employee’s room, kitchen and did not observe any leak.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
An exit interview was conducted with Heater O'Neel . A copy of this report was provided.
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