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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198602949
Report Date: 04/29/2025
Date Signed: 04/29/2025 12:41:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2025 and conducted by Evaluator Tuesday Cabiness
COMPLAINT CONTROL NUMBER: 31-AS-20250422160442

FACILITY NAME:VALLEY CARE LLCFACILITY NUMBER:
198602949
ADMINISTRATOR:RECTO CECILEFACILITY TYPE:
735
ADDRESS:2220 N LAMER STREETTELEPHONE:
(818) 263-4222
CITY:BURBANKSTATE: CAZIP CODE:
91504
CAPACITY:4CENSUS: 1DATE:
04/29/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Cecile RectoTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff does not provide client's with a comfortable temperature
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Tuesday Cabiness conducted a complaint visit to investigate the above-mentioned allegation. LPA met with staff and the Administrator, and explained the purpose of the visit.

Between 9:00 a.m. and 12:30 p.m., LPA conducted staff and client interviews, reviewed client records, and completed a physical plant inspection, including the client’s bedroom. During the inspection, the facility and client bedroom temperatures were measured at 70.3 degrees Fahrenheit. Interviewees confirmed that the facility temperature was comfortable and cool.Based on interviews and observations, the allegation is Unsubstantiated at this time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Tuesday Cabiness
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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