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32 | Allegation: Facility staff did not seek timely medical attention for resident. It is alleged that resident (R1) had been showing signs of sickness i.e., coughing and slight fever since Thursday, December 28, 2023, but staff waited to send out R1 to the hospital until Sunday, December 31, 2023 upon R1's family request to facility staff that resident (R1) began showing signs of sickness (coughing) on Saturday, December 30, 2023. A total of four (4) staff were interviewed of which all denied the allegation. Staff stated that they follow physician orders and always seek medical attention for residents if it is determined to be a medical emergency. Caregiver staff reported that R1's family and Assistant Administrator were notified that R1 had coughing symptoms. Administrator stated that the decision to call 911 on Dec. 31, 2023, was made because R1 is medically fragile with heart failure. According to staff, Assistant Administrator contacts resident's physician's when needed and obtains medical care instructions. According to staff interviews, the reason R1 was hospitalized was due to heart failure exacerbation, which caused difficulty breathing and not pneumonia as alleged in this complaint. The resident was admitted to the hospital on Dec. 31, 2023 and discharged on Jan. 5, 2024. R1 remained at the hospital extra days due to unstable blood pressure.
LPA interviewed family (F1) and stated that they were notified of coughing on December 30, 2023. They do not feel resident (R1's) health was neglected. R1's Behavioral Management Assistant was at the facility today, and was also interviewed. It was reported that R1 has been medically stable, has one to one 24 hour care and there have been no medical care concerns. Per record review, R1 is medically fragile with multiple heath diagnosis [congestive heart failure, heart edema, history of pneumonia and upper respiratory infections]. Medication administration records (MARs) indicate staff administered PRN cough medication Promethazine-DM 6.25-15 mg/5ml on December 29, 2023 & December 30, 2023. LPA reviewed hospital report/discharge documents, which indicated the resident was treated with heart failure exacerbation. The facility only has one (1) verbal resident. Resident (R2) stated that R1 "looked alright" before being transported to the hospital, and staff are not negligent with medical care appointments. There is insufficient evidence to corroborate the allegation.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.
An exit interview was conducted and a copy of this report was discussed and provided to facility staff Eleanor Lopez. |