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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198603273
Report Date: 05/06/2022
Date Signed: 05/06/2022 12:54:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/18/2022 and conducted by Evaluator Joe Katrdzhyan
PUBLIC
COMPLAINT CONTROL NUMBER: 28-AS-20220418100717
FACILITY NAME:BRADBOURNEFACILITY NUMBER:
198603273
ADMINISTRATOR:SMITH, JAYFACILITY TYPE:
735
ADDRESS:1332 BRADBOURNETELEPHONE:
(855) 302-3331
CITY:DUARTESTATE: CAZIP CODE:
91010
CAPACITY:4CENSUS: 4DATE:
05/06/2022
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Assistant Administrator / Joey PerezTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Resident is being physically abused while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced follow up visit to this facility to deliver findings on the above mentioned allegation of "Resident is being physically abused while in care.". Upon arriving at the facility, LPA met with Assistant Administrator / Joey Perez who assisted with the visit.

LPA Katrdzhyan conducted a prior visit to this facility on 4/28/22, in reference to the allegation listed above. The investigation consisted of interviews of various persons to include the Assistant Administrator, Staff members 1 - 5 (S1 - S5) and Clients 1 - 3 (C1 - C3). LPA attempted to interview Client 4 (C4) but was unsuccessful as C4 is non verbal. Also, copies of the following documents were obtained in reference to C1;

• Unusual Incident/Injury Reports dated 4/14/22 and 4/16/22 • Body Assessment Sheet for period 4/14/22 - 4/16/22

(Please see LIC 9099C for additional information)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Wei Siew HoTELEPHONE: (323) 981-3969
LICENSING EVALUATOR NAME: Joe KatrdzhyanTELEPHONE: (323) 981-3968
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 28-AS-20220418100717
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: BRADBOURNE
FACILITY NUMBER: 198603273
VISIT DATE: 05/06/2022
NARRATIVE
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The investigation revealed the following;

Allegation: Resident is being physically abused while in care. The details of this allegation states that on 4/14/22, S1 hit C1 with a thermometer. It is unknown what part of the body C1 was allegedly hit.

Based on interviews conducted the statements obtained were inconsistent and did not corroborate with the allegation. All Clients and Staff interviewed denied of such incident happening involving S1 and C1. LPA learned that on 4/14/22, C1 began having combative behaviors which lasted for three days. C1 was being verbally and physically aggressive towards staff and was having self injurious behaviors. The Temple City Sheriff's Department came to the facility twice and did a health and safety check on C1 and during the second visit conducted on 4/16/22, C1 was placed on a 5150 hold (for being a danger to himself and others) and transferred to Olive View - UCLA Medical Center, where he was hospitalized. C1 was discharged from Olive View - UCLA Medical Center on 4/20/22 and returned back to the facility. Based on the information gathered, there is insufficient evidence to support the allegation to be true.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

An exit interview was conducted and a copy of this report was provided.
SUPERVISOR'S NAME: Wei Siew HoTELEPHONE: (323) 981-3969
LICENSING EVALUATOR NAME: Joe KatrdzhyanTELEPHONE: (323) 981-3968
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2022
LIC9099 (FAS) - (06/04)
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