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13 | Licensing Program Analyst (LPA) Ashley Calderon conducted an unannounced complaint investigation at the facility. Upon arrival, LPA met with Alexander "Alex" Solorio (Assistant Administrator) and explained the purpose of the visit.
During today's visit, LPA obtained a copy of the Staff/Resident rosters, Resident #1's (R1) Admission Agreement, Alex will send LPA Calderon an email on R1 shower and housekeeping refusal. LPA obtained facility laundry schedule for residents, residents shower schedule, food menu, food alternative slips, Staff #1, Staff #2 and Staff #6 (S1, S2 and S6) food handler training certifications. LPA Calderon alongside with Alex toured kitchen/cafeteria, three resident showers, residents rooms: Room 1,Room 33, Room 39,Room 40, and Room 46 and laundry room. LPA Interviewed Staff #1- #5 (S1-S5), attempt interview Staff #7 (S7) and interviewed Residents #2-6 (R2-R6).
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