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25 | Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced Case Management Deficiencies in conjunction with a complaint visit (Complaint Control # 28-AS-20240520102446). The purpose of this visit is to issue deficiency that was observed by LPA that is not part of the complaint allegations.
During the visit on 5/21/2024, LPA conducted a tour of the facility, and tested the water temperature in the community shower rooms. LPA observed that there was no hot water in any of the stalls in the community shower rooms. Water readings measured by LPA were: 90.8 deg F in stall #1, 98.6 deg F in stall #2 and 89.2 deg F in stall #3, all stalls were in the large community shower room. Interview with S1 confirmed that there has been no hot water due to a plumbing issue in the community shower rooms and that the water pressure was very low or water only dripped in some stalls. S1 indicated that a plumber already came in April 2024 and provided them the estimate. Some residents interviewed stated that only cold water was available and there was no hot water in the shower rooms.
Deficiency is noted on LIC 809D. Exit interview, a copy of this report and Appeals Rights were provided to Alexander Solorio, Assistant Administrator. |