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25 | Licensing Program Analyst (LPA) Christine Wong conducted a Case Management Deficiencies visit due to observation made while investigating complaint control # 28-AS-20231215162057 visit. The purpose of the visit was explained to the Admission Director Madison Aceves
During the complaint visit, LPA tried to obtain incident report for Resident#1 (R1) hospital admission for month of December, 2023 and the staff was not able to provide and indicated they do not have access to incident reports except certain staff.
Deficiencies are being cited. See LIC 809-D.
Exit interview was held and a copy of this report, 809-D and appeals rights was provided.
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