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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198603319
Report Date: 09/20/2022
Date Signed: 09/20/2022 03:27:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/13/2022 and conducted by Evaluator Don Senaha
PUBLIC
COMPLAINT CONTROL NUMBER: 11-AS-20220913100958
FACILITY NAME:BEVERLY HILLS TERRACEFACILITY NUMBER:
198603319
ADMINISTRATOR:STRIKS, AHARONFACILITY TYPE:
740
ADDRESS:1470 S ROBERTSON BLVDTELEPHONE:
(310) 273-3668
CITY:LOS ANGELESSTATE: CAZIP CODE:
90035
CAPACITY:110CENSUS: 72DATE:
09/20/2022
UNANNOUNCEDTIME BEGAN:
09:54 AM
MET WITH:Assistant Administrator - Cesilia TorresTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff restrained resident in care.
INVESTIGATION FINDINGS:
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On 09/20/2022 Licensing Program Analyst (LPA) Don Senaha initiated a complaint investigation for the allegations listed above. Today’s complaint investigation was conducted with Assistant Administrator Cesilia Torres.

The investigation consisted of the following: LPA requested service documents and interviewed residents (R1-R8) and staff (S1-S4).

A plant inspection of the facility was conducted.

There were no deficiencies found during any visits.

Investigation revealed:
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Eva M AlvarezTELEPHONE: (323) 629-7047
LICENSING EVALUATOR NAME: Don SenahaTELEPHONE: (323) 629-5133
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 11-AS-20220913100958
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
FACILITY NAME: BEVERLY HILLS TERRACE
FACILITY NUMBER: 198603319
VISIT DATE: 09/20/2022
NARRATIVE
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Allegation: Staff restrained resident in care.

LPA conducted interviews with residents (R1-R8) and there were no concerns with a resident being restrained while in care at the facility. Residents (R1-R7) stated residents (R1-R7) has not witnessed another resident being restrained while in care at the facility. Staff (S1-S4) stated staff (S1-S4) has not witnessed a resident restrained while in care at the facility. Staff (S1-S4) stated staff (S1-S4) has not restrained a resident while in care at the facility. Staff (S1-S4) stated staff (S1-S4) has no concerns with a resident being restrained while in care. During LPA investigation visit, LPA did not observe any residents restrained while in care at the facility. LPA did not observe any restraints on mobility devices during interviews with residents (R1-R8).

Based on the interviews conducted, observation and records review, LPA was unable to find evidence to support the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

An exit interview was conducted with Cesilia Torres and a hard copy was provided.

SUPERVISOR'S NAME: Eva M AlvarezTELEPHONE: (323) 629-7047
LICENSING EVALUATOR NAME: Don SenahaTELEPHONE: (323) 629-5133
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2