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25 | Licensing Program Analyst (LPA) Lopez conducted an unannounced complaint investigation for the allegations listed above. LPA met Administrator, Gil Agas and explained the purpose of today's complaint investigation visit.
The investigation consisted of the following: LPA obtained staff roster, resident roster, resident#1’s (R1) admission agreement, interviewed residents from resident#1 (R1) to resident#9 (R9), interviewed staff from staff#1 (S1) to staff #4 (S4), and conducted a facility tour
During visit of R1 room, LPA observed toilet water to be seeping through the base.
LPA cited facility, please see 809D for details.
Exit interview conducted, copy of report and 809D provided to administrator.
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