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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198603429
Report Date: 02/19/2026
Date Signed: 02/19/2026 02:52:06 PM

Document Has Been Signed on 02/19/2026 02:52 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME:SOCIAL VOCATIONAL SERVICESFACILITY NUMBER:
198603429
ADMINISTRATOR/
DIRECTOR:
FERNANDEZ, CINDYFACILITY TYPE:
775
ADDRESS:12449 PUTNAM STTELEPHONE:
(562) 801-1248
CITY:WHITTIERSTATE: CAZIP CODE:
90602
CAPACITY: 75CENSUS: 56DATE:
02/19/2026
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:03 AM
MET WITH:Blanca Brambila, Case Manager TIME VISIT/
INSPECTION COMPLETED:
02:55 PM
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Licensing Program Analyst (LPA) N. Galarza arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual evaluation. LPA met with Case Managers Blanca Brambila and Javier Ortega who assisted with the facility inspection. Regional Director Cassandra Luques was informed of the visit. The facility is an Adult Day Program serving Developmentally Disabled Adults that is vendored by Eastern Los Angeles Regional Center. The facility provides transportation services and is equipped with 12 vans and 2 buses.

The following was observed during the inspection:

Infection Control: The facility has an Infection Control Plan.

Physical Plant/Environment Safety: The facility is a single story industrial building. The interior and exterior physical plant was inspected. The program consists of a lobby area, eight (8) training/activity rooms [arts/crafts, game room, library, salon, computer, media, fitness, and quiet rooms], 2 [changing room in 1 restroom], restrooms are ADA approved to accommodate non-ambulatory persons in wheelchairs, 6 staff offices, conference room, kitchen, staff lounge, storages rooms, and 2 exits. Client cubby storage lockers are in the hallway. There is an outdoor gated patio area with three (3) shaded patio tables with benches. Electrical smoke and sprinklers, and carbon monoxide detectors were observed. The facility has three (3) fire extinguishers. Cleaning supplies and toxic substances are inaccessible to clients. Water temperature readings did not measure between the required 105 - 120 degrees Fahrenheit. The facility maintains emergency food supply and water. Emergency Phone numbers, exit plan and programming schedules were posted. The building contains central air conditioning and heating. First aid kits/Manuals are kept in activity rooms; consisting of thermometer, tweezers, scissors, antiseptic, bandages, gauze. Exit doors are free of any obstruction and there are no pools or large bodies of water. The facility's last fire inspection was conducted on 1/26/2026 by SSD Alarm.

NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Noemi Galarza
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 02/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: SOCIAL VOCATIONAL SERVICES
FACILITY NUMBER: 198603429
VISIT DATE: 02/19/2026
NARRATIVE
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Operational Requirements: Fire clearance is approved for 75 ambulatory, of which 12 may be non-ambulatory clients. Care and supervision to meet the clients needs was observed. Special equipment [Hoyer lift, incontinence changing bed, and wheelchairs] are used. Liability insurance expires 9/15/2026. The facility does not handle client's money.

Staffing: A total of 35 staff members provide care and supervision to the clients.

Personnel Records/Staff Training: Eight (8) staff files were reviewed for criminal background clearance, required forms, health screening, and training. Staff training is conducted monthly; however staff training records did not specify total number of DSP in-service hours and Relias training was not available for review. Three staff do not have current 1st Aid/CPR training. Citations were issued.

Client Rights/Information: Personal rights were posted and in client files.

Client Records/Incident Reports: Eight (8) client files were reviewed. They contained, Needs and Services Plans, ISP, IPP, medical assessments, and TB clearance. A technical advisory was issued

Food Service: There is a staff kitchen and a client kitchen that has a refrigerator for client snacks and lunch storage, as well as a microwave and electric stove. All sharps were locked. Clients bring their own lunch. Snacks and meals are provided if needed.

Health Related Services: The facility does not administer or centrally store client medications.

Incident Medical and Dental: All clients have Physician's Reports that are are used to develop Individual Services Plans.

Disaster Preparedness, and Emergency Intervention: The facility has an Emergency Disaster Plan LIC 610D containing emergency evacuation information. An emergency drill was conducted on 2/10/2026, within the last 6 months as required. The facility conducts monthly emergency drills addressing different training topics.

Emergency Intervention: Manual restraints or seclusion are not part of the program design.

Pursuant to Title 22, deficiencies were observed and are cited.


Exit interview conducted with Case Manager Blanca Brambila. A copy of the report and appeal rights were issued.
NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Noemi Galarza
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 02/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2026
LIC809 (FAS) - (06/04)
Page: 3 of 5
Document Has Been Signed on 02/19/2026 02:52 PM - It Cannot Be Edited


Created By: Noemi Galarza On 02/19/2026 at 02:24 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: SOCIAL VOCATIONAL SERVICES

FACILITY NUMBER: 198603429

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 02/19/2026

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
82088(e)(1)
Fixtures, Furniture, Equipment, and Supplies
(1) Hot water temperature controls shall be maintained to automatically regulate temperature of hot water delivered to plumbing fixtures to attain a hot water temperature of not less than 105 degrees F (40.5 degrees C) and not more than 120 degrees F (48.8 degrees C).

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in that the client’s kitchen hot water temperature measured 103.2 DF and the Arts & Crafts room temperature was 99.5 DF, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 02/20/2026
Plan of Correction
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Staff agreed to submit proof that the hot water temperature was adjusted and all water faucets hot water measures not less than 105 degrees F (40.5 degrees C) and not more than 120 degrees F (48.8 degrees C). Staff shall submit a hot water temperature log that shows the water was tested at least 3 times.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Lisa Hicks
NAME OF LICENSING PROGRAM MANAGER:
Noemi Galarza
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 02/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 02/19/2026


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 02/19/2026 02:52 PM - It Cannot Be Edited


Created By: Noemi Galarza On 02/19/2026 at 02:24 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: SOCIAL VOCATIONAL SERVICES

FACILITY NUMBER: 198603429

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 02/19/2026

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
82065.1(d)(1)
Personnel Qualifications and Duties
(1) Direct care staff shall receive a minimum of 8 hours a year of training, documented.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above in that direct care staff in-service monthly training courses are missing the length/hours of training and Relias training for Administration staff was not available for review, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 02/27/2026
Plan of Correction
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Submit written plan of correction addressing in-service training records and filing.
Type B
Section Cited
CCR
82075(f)
Health-Related Services
(f) Staff responsible for providing direct care and supervision shall receive and maintain current training in first aid and cardiopulmonary resuscitation from persons qualified by agencies including, but not limited to, the American Red Cross.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above in that Staff (S4, S6, S7) do not have 1st Aid/CPR cards on file, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 02/27/2026
Plan of Correction
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Submit copies of staff (S4, S6 & S7's) 1st Aid/CPR certification.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Lisa Hicks
NAME OF LICENSING PROGRAM MANAGER:
Noemi Galarza
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 02/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 02/19/2026


LIC809 (FAS) - (06/04)
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