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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198603477
Report Date: 09/12/2024
Date Signed: 09/12/2024 11:29:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2024 and conducted by Evaluator Elizabeth Irra
PUBLIC
COMPLAINT CONTROL NUMBER: 28-AS-20240801164147
FACILITY NAME:JRC TITANIUM CARE HOME INC.FACILITY NUMBER:
198603477
ADMINISTRATOR:CANONES, RONELFACILITY TYPE:
735
ADDRESS:212 E LA VERNE AVETELEPHONE:
(909) 279-5485
CITY:POMONASTATE: CAZIP CODE:
91767
CAPACITY:4CENSUS: 3DATE:
09/12/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Melvin OcheiTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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 Personal Rights: Facility staff sent inappropriate material to client.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Elizabeth Irra conducted a subsequent visit to deliver findings for the above allegation. LPA met with Melvin Ochei and explained the purpose of today’s visit.

On 08/02/24, LPA Irra conducted a tour of the building and grounds and did not observe any signs of neglect, abuse or other immediate health and safety threats. During this visit, LPA reviewed Client #1 (C-1) and Staff #2 (S-2) files and obtained relevant documentation. Additionally, LPA obtained a copy of the staff roster and a copy of the client roster.

During this investigation, Investigator Edward Hector (CCLD-Investigation Branch) interviewed Client #1 (C-1) and Staff #1 (S-1) through Staff #3 (S-3). San Gabriel Pomona Regional Center also conducted their investigation.

Refer to LIC 9099C for the continuation of this report.
Unsubstantiated
Estimated Days of Completion:
NAME OF LICENSING PROGRAM MANAGER: Tony Vasallo
NAME OF LICENSING PROGRAM ANALYST: Elizabeth Irra
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 28-AS-20240801164147
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: JRC TITANIUM CARE HOME INC.
FACILITY NUMBER: 198603477
VISIT DATE: 09/12/2024
NARRATIVE
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Allegation: Personal Rights: Facility staff sent inappropriate material to client. It has been alleged that C-1 had nude pictures of S-2 in C-1’s personal phone. Per both, Investigator Edward Hector (CCLD-Investigation Branch) and San Gabriel Pomona Regional Center interviews and investigation, S-2 denied sharing photos with C-1 and C-1 was interviewed and admitted to stealing S-2’s phone and sending S-2’s explicit photos to C-1’s personal phone when S-2 left S-2’s cell phone unattended. Pomona Police Department also responded to this facility, confirmed the photos and had C-1 delete them. San Gabriel Pomona Regional Center findings were unsubstantiated. Interviews conducted and C-1’s admittance does not corroborate this allegation.

Based on record review and interviews conducted the findings indicate, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.



An exit interview conducted, appeal rights and a copy of this report was provided to Melvin Ochei.
NAME OF LICENSING PROGRAM MANAGER: Tony Vasallo
NAME OF LICENSING PROGRAM ANALYST: Elizabeth Irra
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2