198603479-7-30-2024-28-AS-LHIS-D7VLVJ-20240806090533

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198603479
Report Date: 07/30/2024
Date Signed: 07/30/2024 04:35:13 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2024 and conducted by Evaluator Angelica Rea

COMPLAINT CONTROL NUMBER: 28-AS-20240403151031

FACILITY NAME:	OAKMONT OF WHITTIER		FACILITY NUMBER:	198603479
ADMINISTRATOR:	HILL, JANETTE		FACILITY TYPE:	740
ADDRESS:	13617 WHITTIER BLVD.		TELEPHONE:	(562) 693-8222
CITY:	WHITTIER	STATE: CA	ZIP CODE:	90605
CAPACITY:	97	CENSUS: 72	DATE:	07/30/2024
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Adriane Runge, Executive Director		TIME COMPLETED:	04:50 PM

ALLEGATION(S):

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Staff did not prevent a resident from falling on more than one occasion resulting in injuries.
Staff left a resident on the floor for an extended period of time after falling

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Angelica Rea made another visit to issue the final results of the investigation. LPA met with Executive Director, Adriane Runge who assisted with today's visit.

Regarding the allegation that : Staff did not prevent a resident from falling on more than one occasion resulting in injuries. The investigation consisted of interviews with Administrator, Staff #1- Staff #4, and Resident #1 - Resident #5. The investigation revealed that resident #1 experienced a fall on 4/1/24, and on 4/2/24. Resident #1 was sent to the hospital, and was hospitalized from 4/2/24 -4/7/24. Review of hospital documents indicate that resident #1 sustained minor injuries due to fall(s). Administrator and staff interviewed stated that all residents are checked on every two hours, or more frequently according to their care needs. Administrator and staff stated that if a resident falls, staff will assess the resident. Staff will call 911, if the resident needs to be sent to the hospital. Administrator and staff interviewed stated that resident #1 is not considered a "fall risk", and has not experienced experienced any falls recently.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Lisa Hicks	TELEPHONE: (323) 981-3972
LICENSING EVALUATOR NAME: Angelica Rea	TELEPHONE: (323) 980-4929
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 28-AS-20240403151031

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: OAKMONT OF WHITTIER	FACILITY NUMBER: 198603479
	VISIT DATE: 07/30/2024

NARRATIVE

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Residents interviewed were unable to corroborate the allegation. Residents interviewed stated that staff are attentive, and check on them often. Residents stated that if a resident fall, staff will assess them immediately. Although resident #1 experienced two falls, on 4/1/24 and 4/2/24, the standard of proof has not been met because the preponderance of the evidence does not demonstrate the facility was in violation of Title 22 regulations.

Regarding the allegation that : Staff left a resident on the floor for an extended period of time after falling. The investigation revealed that resident #1 experienced a fall on 4/1/24, and on 4/2/24. Resident #1 was sent to the hospital, and was hospitalized from 4/2/24 -4/7/24. Review of hospital documents indicate that resident #1 sustained minor injuries due to fall(s). Administrator and staff interviewed denied the allegation. They stated that residents are checked on every two hours, or more frequently according to their care needs. Staff stated that when resident #1 fell, he was found by staff, assessed, and sent to the hospital. Staff stated that resident #1 was not left on the floor for an extended period of time. Residents interviewed were unable to corroborate the allegation. Residents interviewed stated that staff are attentive, and check on them often. sw3

Although the allegations may have happened or are valid, there is not preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted and a copy this report was provided.

SUPERVISOR'S NAME: Lisa Hicks	TELEPHONE: (323) 981-3972
LICENSING EVALUATOR NAME: Angelica Rea	TELEPHONE: (323) 980-4929
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2024

LIC9099 (FAS) - (06/04)

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