198603504-2-15-2022-28-AS-WSHO-CCSP6Y-20220323110307

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198603504
Report Date: 02/15/2022
Date Signed: 02/15/2022 11:36:22 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2022 and conducted by Evaluator Tony Vasallo

PUBLIC

COMPLAINT CONTROL NUMBER: 28-AS-20220210164420

FACILITY NAME:	LA POSADA		FACILITY NUMBER:	198603504
ADMINISTRATOR:	HILL, JANETTE		FACILITY TYPE:	740
ADDRESS:	8120 PAINTER AVE		TELEPHONE:	(562) 945-2651
CITY:	WHITTIER	STATE: CA	ZIP CODE:	90602
CAPACITY:	114	CENSUS: 72	DATE:	02/15/2022
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Administrator, Janette Hill		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Facility has roaches
Resident rooms are not kept clean

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Vasallo conducted a complaint visit to investigate the allegations listed above. LPA met with Administrator, Janette Hill and explained the reason for the visit. Administrator provided a copy of the resident and staff roster.

The investigation consisited of the following: The facility consist of 3 floors on the assisted living side and 1 floor on the memory care unit. LPA toured the facility at 9:55 am with Business Office Manager, Diana Bautista Martinez. All 3 floors and memory care unit were toured. A total of 17 resident bedrooms were inspected. 12 residents and 3 staff were interviewed during the visit.

The investigation revealed the following: Staff indicated there are no issues with roaches at this time. Facility has a contract with Home Shield Pest Control which treats the facility once a month. LPA observed the pest control company treating the facility at the time of the visit. Residents interviewed indicated they have not seen any roaches or bugs in the facility. Continued on 9099C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Wei Siew Ho	TELEPHONE: (323) 981-3969
LICENSING EVALUATOR NAME: Tony Vasallo	TELEPHONE: (323) 981-3977
LICENSING EVALUATOR SIGNATURE:	DATE: 02/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 28-AS-20220210164420

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: LA POSADA	FACILITY NUMBER: 198603504
	VISIT DATE: 02/15/2022

NARRATIVE

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LPA did not observe any roaches or bugs in the facility. Based on the information obtained, the allegation is unsubstantiated.

It's also alleged residents' rooms are not kept clean. Staff indicated rooms are cleaned often and management has also helped clean the rooms while there were staffing shortages during the COVID-19 outbreak. Residents interviewed indicated staff clean often and do a good job of cleaning their rooms. LPA inspected 17 bedrooms and observed all rooms to be clean. Based on the information obtained, the allegation is unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

SUPERVISOR'S NAME: Wei Siew Ho	TELEPHONE: (323) 981-3969
LICENSING EVALUATOR NAME: Tony Vasallo	TELEPHONE: (323) 981-3977
LICENSING EVALUATOR SIGNATURE:	DATE: 02/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2022

LIC9099 (FAS) - (06/04)

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