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32 | The investigation revealed the following. Regarding Allegations: Facility staff yell at residents - It is alleged that S4 yells at residents in care to “STOP!” when residents do something S4 does not like. Six (6) out of six (6) staff interviewed deny this allegation. Five (5) out of the five (5) residents interviewed deny this allegation. During facility tour, LPA Ramirez observed several caregivers providing care and supervision in the facility dining room and activities room. During records review, LPA Ramirez did not observe documentation to suggest S4 was reprimanded for yelling at residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Facility staff are not providing residents with activities- It is alleged S1 does not plan activities with residents on a regular basis. Six (6) out of six (6) staff interviewed deny this allegation. Five (5) out of the five (5) residents interviewed deny this allegation. During tour, LPA Ramirez observed several residents in the Activities/Tv room, seated, while throwing a large ballon back and forth to each other. LPA Ramirez observed several magazines, scrapbooking pages and coloring books on nearby tables. LPA Ramirez observed a facility activities calendar posted in the facility activities/TV room. During records review, LPA Ramirez observed S1’s personnel record and it revealed S1’s full-time responsibility is to organize, conduct and evaluate planned activities. LPA Ramirez observed S1 has more than 1 year experience conducting group activities, knowledgeable in evaluating residents needs, and supervising other employees and in training volunteers. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
No deficiencies were cited for this complaint investigation. Exit interview was conducted and a copy of this report was provided. |