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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198603570
Report Date: 02/17/2026
Date Signed: 02/17/2026 02:58:02 PM

Document Has Been Signed on 02/17/2026 02:58 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK ASC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME:PEOPLE'S CARE MCGEEFACILITY NUMBER:
198603570
ADMINISTRATOR/
DIRECTOR:		THOMAS, JASMINEFACILITY TYPE:
737
ADDRESS:12545 MCGEE DRIVETELEPHONE:
(909) 287-3557
CITY:WHITTIERSTATE: CAZIP CODE:
90606
CAPACITY: 4CENSUS: 3DATE:
02/17/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
12:52 PM
MET WITH:Administrator Jasmine ThomasTIME VISIT/
INSPECTION COMPLETED:
03:15 PM
NARRATIVE
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Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced Case Management Visit- Incident on 02/17/2026. LPA was greeted by Administrator Jasmine Thomas and explained the purpose of the visit.

Case Management findings:

On 02/07/2026, LPA Ramirez received an Incident Report that revealed the following: on 02/05/2026 during PM shift, staff#1 (S1) allegedly engaged in verbally abusive towards client#1 (C1). It was reported that S1 denied C1 food when C1 requested food and raised her voice, stating words to the effect of “When I am speaking to you, you need to look me in my face at all times,” while appearing to intimidate or bully C1. Another staff member (S2) intervened and informed C1 that they were allowed to consume the food item and encouraged C1 to do so. It was reported that S1 instructed S2 to not intervene when S1 was speaking to the clients. S2 responded to S1 that the situation was not worth escalating and that S1 actions could trigger a behavioral expression. S1 allegedly replied that this was S1’s intention. S1 was immediately placed on administrative leave on 02/06/2026, pending an internal investigation. Local police were notified of the incident, and an incident report was filed. Adult protective services (APS) and East Los Angeles Regional Center (ELARC) were notified of the incident.

See 809-C

NAME OF LICENSING PROGRAM MANAGER: Fernando Fierros
NAME OF LICENSING PROGRAM ANALYST: Kimberly Ramirez
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 02/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK ASC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: PEOPLE'S CARE MCGEE
FACILITY NUMBER: 198603570
VISIT DATE: 02/17/2026
NARRATIVE
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On 02/17/2026, LPA Ramirez conducted unannounced Case Management visit regarding this incident. While at the facility, LPA conducted record reviews of staff and client files, staff interviews, and client interviews. During record review of S1 personnel record, LPA observed an Administrative Leave Notification for S1 which indicated S1 was placed on administrative leave on 02/06/2026 due to allegation of violation of client rights. Two (2) out of the two (2) clients interviewed corroborated the incident and the allegation that S1 intimidated C1 and denied C1 food. Interview with C1 revealed the following: on 02/05/26 during the PM shift, C1 denied macaroni and cheese mixed with broccoli that was offered by staff during dinner. C1 advised staff that they were allergic to broccoli and therefore C1 did not want to eat the macaroni and cheese mixed with broccoli. Later in the evening, C1 requested macaroni and cheese with broccoli from S1 to be served. S1 denied C1 the macaroni and cheese with broccoli due to C1 stating they were allergic to broccoli. C1 stated to S1 that they were not allergic to broccoli and only stated they were because they disliked broccoli. C1 revealed they again requested to be served and stated to S1 they would remove the pieces of broccoli and eat the macaroni and cheese. C1 revealed that S1 denied serving C1 again and with a raised voice demanded C1 look at S1 in the face when C1 talks to S1. C1 revealed that S2 stepped in and advised C1 they are not allergic to broccoli and can pick out the broccoli and eat their macaroni and cheese as desired. During record review of C1’s physician orders, recent physician’s report and Individual Program Plan (IPP), did not reveal C1 has dietary restrictions or food allergies. Three (3) out of the three (3) staff interviewed corroborated S1 denied C1 food they requested. Two (2) out of the three (3) staff interviewed corroborated S1 intimidated C1 on 02/05/2026, during the alleged incident. On 02/17/2026, LPA interview S1 via telephone and S1 revealed the following: S1 revealed that C1 told S1 and other staff that C1 was allergic to broccoli and did not want macaroni and cheese with broccoli. LPA asked S1 if C1 had any food allergies. S1 responded that C1 did not have any food allergies but could not recall if C1 did have any food allergies during the alleged incident. S1 revealed that C1 requested macaroni and cheese with broccoli to be served. S1 revealed that they advised C1 of their earlier statements about being allergic to broccoli and since the broccoli was mixed the macaroni and cheese, C1 cannot eat it. S1 revealed there was a “power struggle” and that C1 and S1 were going “back and forth”. S1 revealed that they asked C1 to “come closer” but denied that they demanded C1 look at them in the face when speaking to S1. LPA asked S1 if they were aware of C1’s care plan and de-escalate techniques. S1 revealed they were aware. LPA asked S1 if any care plan or de-escalating techniques involved back and forth commentary with C1. S1 revealed it did not. S1 denied that it was their intention to cause a behavior in C1.

Based on records reviewed and interviews conducted, LPA Ramirez will issue one (1) Type A deficiency for violation of Title 22- Personal Rights 80072(a)(3). Exit interview was conducted. A copy of this report, 809-D and appeals rights were provided.

NAME OF LICENSING PROGRAM MANAGER: Fernando Fierros
NAME OF LICENSING PROGRAM ANALYST: Kimberly Ramirez
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 02/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2026
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 02/17/2026 02:58 PM - It Cannot Be Edited


Created By: Kimberly Ramirez On 02/17/2026 at 12:57 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: PEOPLE'S CARE MCGEE
FACILITY NUMBER: 198603570

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/17/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/18/2026
Section Cited
CCR
80072(a)(3)

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(a) Each client shall have personal rights which include:(3)To be free from unusual punishment, intimidation,mental abuse, or other actions of a punitive nature, including not limited to: interference with the daily living functions, including eating, or physical functioning. This requirement was not met
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Licensee will draft a plan that will address how the facility will ensure all staff comply with regulation 80072(a)(3). Plan must be emailed to LPA Ramirez no later than 02/18/2026. Plan must include date when staff retraining on above regulation will be conducted.
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as evidenced by: S1 intimidated C1 by demanding C1 look at S1 when C1 speaks to S1 and S1 denied C1 food when C1 requested food. This posed an immediate risk to the health, safety, or personal rights of persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Fernando Fierros
NAME OF LICENSING PROGRAM MANAGER:
Kimberly Ramirez
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 02/17/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 02/17/2026


LIC809 (FAS) - (06/04)
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