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25 | This case management visit is conducted by the Licensing Program Analyst (LPA) Leslie Ngo-Castaneda in conjunction with complaint investigation visit to address the issues unrelated to the complaint.
On 6.19.2024 while LPA was conducting complaint investigation, LPA conducted a random inspection of one (1) pendant one (1) emergency pull cords in the bathroom, and one (1) emergency pull cords in the bedroom. During the inspection one (1) pendant call was received by the facility and a caregiver responded to the call in eight (8) minutes and four (4) minutes consecutively. However, at 11:30 AM, LPA tested the residents' pendant and emergency cord in room #122 and waited until 11:50 AM. No staff showed up to reset the call buttons.
Therefore, based on the observation and interviews of three (3) out of six (6) staff admitted it was concluded that the facility has insufficient staffing.
Under Title 22 Regulations, the following citation is issued and recorded on LIC809D.
No immediate health and safety hazard is noted at the time of this visit. Exit interview was conducted. Appeal rights discussed and a copy of report was issued. |