198603605-4-26-2024-31-AS-EMIR-D9APEE-20240920111500

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198603605
Report Date: 04/26/2024
Date Signed: 04/26/2024 04:49:45 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2023 and conducted by Evaluator Christina Hadley

COMPLAINT CONTROL NUMBER: 31-AS-20230811134454

FACILITY NAME:	ARARAT GARDENS		FACILITY NUMBER:	198603605
ADMINISTRATOR:	KESHISHYAN, VARSENIK		FACILITY TYPE:	741
ADDRESS:	1230 EAST WINDSOR ROAD		TELEPHONE:	(818) 244-7219
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91205
CAPACITY:	175	CENSUS:	DATE:	04/26/2024
		UNANNOUNCED	TIME BEGAN:	04:33 PM
MET WITH:			TIME COMPLETED:	04:34 PM

ALLEGATION(S):

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Resident Rights (Provider refuses to honor existing Continuing Care Contracts)

INVESTIGATION FINDINGS:

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Christina Hadley investigated the circumstances surrounding the allegation mentioned above. During the course of the investigtion the following information was determined:
• On July 19, 2022 Residents of Windsor were provided with 120 Days’ Notice of Sale of CCRC Windsor per California Health & Safety Code 1789.4(d)
• An acknowledgement of Assignment of Residency Agreement was drafted and shared with the resident association (Including the complainant) that outlines Ararat’s responsibility to provide residency, services and care as described in the agreement on and after the effective date of the sale to Ararat on March 1, 2023.
An interview with the Executive Director reveals that the Provider (Ararat) is fully aware that as part of the sale, they are obligated to honor the existing continuing care contracts that were entered into by HumanGood dba Windsor. To date, there has not been evidence of the provider failing to fulfill its obligation to existing residents.

A finding of UNFOUNDED, means that the allegation is false and/or without a reasonable basis.

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Allison Nakatomi	TELEPHONE: (916) 531-5336
LICENSING EVALUATOR NAME: Christina Hadley	TELEPHONE: (916) 651-7853
LICENSING EVALUATOR SIGNATURE:	DATE: 04/26/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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