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32 | In regard to the allegation “Staff threaten resident “, it is alleged that a bedridden client who is receiving physical therapy is being abused by another client and staff is threatening the client with eviction if they file a report. During interviews with Administrator and staff five (5) out of five (5) stated that clients are never threatened with evictions or threatened at all. Administrator stated that no client has actually ever been evicted although eviction notices have been given for no payment or aggressive behaviors. During interviews clients five (5) out of six (6), stated that they have never been threatened with eviction by staff. C4 stated that he/she has only been given warnings. LPA conducted a tour of facility rooms and did not see any client bedridden or unable to get up. Administrator stated that none of the clients are receiving physical therapy and have not gotten any x-rays for bones.
In regard to the allegation “Staff do not ensure resident safety”, it is alleged that staff is aware the clients are abusing other clients by trying to burn them with cigarettes and hitting them with shoes. During interviews with Administrator and staff five (5) out of five (5) stated that they have never witnessed or heard a client was being hit with shoes or threatened to be burned with a cigarette. S2 did say sometimes clients verbally argue if there are having a bad day. Administrator stated that they have one client that gets aggressive or argues if he/she doesn’t take their medication. During interviews with clients four (4) out of six (6) clients stated that they have never been in an altercation with another client or witnessed any altercations between other clients. C1 stated that a client threatens them and staff just talks to him/her. When asked by LPA what kind of threats C1 stated “tease Me”.
In regard to the allegation “Staff do not treat resident with dignity and respect”, it is alleged that a staff member has called a client stupid. During interviews with Administrator and staff five (5) out of five (5) stated that staff has never called a client stupid or any other derogatory name. Administrator stated that none of the staff have been written up for not treating the clients with respect. S2 stated that clients have called staff names. During interviews with clients five (5) out of six (6) stated that staff has never called them any bad names. When asked how clients were treated here five (5) clients stated good.
Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
An exit interview was conducted, and a copy of this report was given to Shahbaz Baig.
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