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32 | The investigation revealed the following: in regards to the allegation "Staff hit resident” and “staff handled resident in a rough manner.”, it is alleged that C1 was pulled by S2 and hit by S2. LPA interviewed staff and all denied the allegations and reported that they never witnessed S2 and any staff in the facility hit or pull C1 and any client. Administrator reported C1 likes to make false allegations and stated that when another client is being helped by staff, C1 would get upset due to not being helped by the staff at the same time. Per document obtained dated 02/27/2023, C1 has a history of making false statements. The staff reported every time staff tried to redirect C1, C1 will start to seek attention, make the false statements, or make accusation on staff which to show frustration or anger. LPA interviewed staff and reported they never handled clients in a rough manner and did not pull any clients. Based on interviewing C1, C1 denied being hit and treated in a rough manner of being pulled by S2 and any staff. LPA interviewed C2 and C2 denied the allegations. Administrator said he always make sure staff in the facility whom to support the clients and handle the clients appropriately. LPA also obtained staff training on Zero Tolerance Policy and Elder Abuse Prevention in file. Based on record review, interviews conducted with facility staff, and facility clients, there was not enough supportive evidence to concur with the reported allegation.
Allegation: Staff made inappropriate comments toward residents. It is alleged that S2 called C1 an inappropriate name. All staff interviewed also denied the allegation and reported they never made any inappropriate comments and did not name call any client in the facility. LPA also interviewed C1 and C2 and both denied the allegation. Based on record review and staff interview, C1 has a history of making false statements which indicated and documented on C1's Individual Personal Plan (IPP). The staff always reminded and encouraged C1 to use the language skills to communicate feelings opposed to making false statements. In addition, based on LPA interview with San Gabriel Pomona Regional Center rep that conducted the investigation, C1 recanted and denied all allegations. Based on record review, interviews conducted with facility staff, and facility clients, there was not enough supportive evidence to concur with the reported allegation.
Based on record review and interviews, investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.
Exit Interview conducted. A copy of the report and the appeal right was provided to Administrator Kevin Van Beek. |