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32 | In regard to the allegation” Staff do not prevent residents from disturbing other residents in care.” it is alleged that R2 sings in the early morning hours and that R1 can’t sleep furthermore it has been brought up to staff and nothing is being done. During interview with Administrator and staff five (5) out of five (5) staff stated that R1 has not been observed singing but has been observed snoring. Administrator stated that they have already changed R1’s first roommate for another situation. Staff stated that they are always changing resident rooms to make sure they are compatible. According to documents obtained by LPA R1 has been experiencing altered mental status. During interview with residents five (5) out of the six (6) residents interviewed stated that they have never had any problems with other residents disturbing them. R2 stated that staff has woken him/her up not residents. R1 stated that R2 stares too much and staff stated they would try to switch rooms but R1 stated “That’s my room. I feel comfortable there. Why do I need to leave? They're the problem”.
In regard to the allegation” Staff opened resident mail.” It is alleged that staff are opening R1’s mail which R1 does not approve of. During interview with Administrator and staff five (5) out of five (5) staff all stated they do not open mail without residents’ consent. Four (4) staff stated that Administrator is the only person allowed to handle mail and once received it is put in her office. Administrator stated that she does not open mail unless the resident is aware of it, she did state that some residents are conserved and that their responsible parties are given mail or instructions on what to do with mail. During interview with residents five (5) out of the six (6) residents interviewed stated that they have never had any problems with mail at the facility. Three (3) residents did state that medical mail was opened with their permission. R1 stated that he/she has never addressed this issue with Administrator and that last week he/she did receive bank mail unopened but wants all mail to be given unopened.
Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
An exit interview was conducted, and a copy of this report was given to Dana Ordonez.
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