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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 200406589
Report Date: 11/22/2024
Date Signed: 12/04/2024 11:18:26 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2024 and conducted by Evaluator Julio Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20241121141537
FACILITY NAME:GREAT BEGINNINGS LEARNING CENTERFACILITY NUMBER:
200406589
ADMINISTRATOR:LOGSDEN, PATRICIA A.FACILITY TYPE:
850
ADDRESS:2617 HOWARD RD.TELEPHONE:
(559) 675-3930
CITY:MADERASTATE: CAZIP CODE:
93637
CAPACITY:50CENSUS: 19DATE:
11/22/2024
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Patricia LogsdenTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Personal Rights - Staff used inappropriate form of discipline
INVESTIGATION FINDINGS:
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This is an amended report.

On 11/22/2024, Licensing Program Analysts (LPAs) Miguel Herrera and Julio Rodriguez conducted an unannounced inspection to initiate the complaint investigation that was received on November 21, 2024. LPA's met with Director Patricia Logsden and discussed the purpose of the inspection and the investigation findings. A tour of the facility was conducted, and census was taken.

During the course of the investigation, LPA’s interviewed Director Logsden and made facility observations. During classroom observations, LPA’s observed three spray bottles that contained water. Each spray bottle was located near a teacher’s table.

Interviews conducted revealed that children were sprayed on their head and neck area to get their attention. Director confirmed that staff would discontinue using spray bottles as a form of discipline or redirection.

Continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Julio Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20241121141537
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: GREAT BEGINNINGS LEARNING CENTER
FACILITY NUMBER: 200406589
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/22/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/11/2024
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights (a)The licensee shall ensure that each child ...:(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to:... This requirement was not met as evidenced by:
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Director agreed to have all staff watch CCL Video: CHILDREN’S PERSONAL RIGHTS IN CHILD CARE which can be accessed by visiting the following website: ccld.childcarevideos.org.
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Through evidence obtained, it was revealed that staff used inappropriate form of discipline by using spray bottles to redirect and or discipline children. This poses an immediate health, safety or personal rights risk to persons in care.
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Director agreed to provide a list of all staff members that have watched the video and also provide a statement indicating that facility will no longer utilize spray bottles as means of discipline and or redirection, and the facility will submit a written statement from each staff stating what they learned from the video by POC deadline.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Julio Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20241121141537
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: GREAT BEGINNINGS LEARNING CENTER
FACILITY NUMBER: 200406589
VISIT DATE: 11/22/2024
NARRATIVE
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Based on the information obtained during the investigation, Staff used inappropriate form of discipline. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.


Per Title 22, Division 12, of the California Code of Regulations, the following deficiency is being cited: (see next page).
LPA Julio Rodriguez informed licensee Director Logsden that this report dated 12/04/2024 documents one Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Julio Rodriguez informed the facility representative to provide a copy of this licensing report dated 12/04/2024 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Julio Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3