<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 200406590
Report Date: 08/13/2025
Date Signed: 08/13/2025 04:30:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2025 and conducted by Evaluator Stephanie Vega-Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250725140617
FACILITY NAME:GREAT BEGINNINGS LEARNING CENTERFACILITY NUMBER:
200406590
ADMINISTRATOR:LOGSDEN, PATRICIA A.FACILITY TYPE:
840
ADDRESS:2617 HOWARD RD.TELEPHONE:
(559) 675-3930
CITY:MADERASTATE: CAZIP CODE:
93637
CAPACITY:24CENSUS: 11DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
03:39 PM
MET WITH:PATRICIA A LOGSDENTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff speak inappropriately to children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/13/2025, Licensing Program Analyst (LPA) Stephanie Vega-Gonzalez conducted an unannounced complaint inspection at facility to deliver findings for the above-mentioned allegation. LPA met with Director, Patricia Logsden who did not accompy LPA during tour of facility both inside and outside. LPA explained the allegation and took a census.
During the course of the investigation LPA interviewed director, day care staff, and day care children, and reviewed facility records. Investigation revealed through evidence obtained, that staff speak inappropriately to children in care. Through interviews, it was confirmed that staff yell at children in care. Based upon observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED
Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is being cited on the attached LIC 9099D). Exit interview conducted with Director, Patricia Logsden. A copy of this report and Appeal Rights were provided and discussed with Director, Patricia Logsden
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Stephanie Vega-Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2025 and conducted by Evaluator Stephanie Vega-Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250725140617

FACILITY NAME:GREAT BEGINNINGS LEARNING CENTERFACILITY NUMBER:
200406590
ADMINISTRATOR:LOGSDEN, PATRICIA A.FACILITY TYPE:
840
ADDRESS:2617 HOWARD RD.TELEPHONE:
(559) 675-3930
CITY:MADERASTATE: CAZIP CODE:
93637
CAPACITY:24CENSUS: 11DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
03:39 PM
MET WITH:PATRICIA A LOGSDENTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff physically mishandled child in care.
Staff use inappropriate discipline on children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On, 08/13/2025 Licensing Program Analyst (LPA) Stephanie Vega-Gonzalez conducted an unannounced complaint inspection at facility to deliver findings for the above-mentioned allegations. LPA met with Director, Patricia Logsden who did not accompany LPA during tour of facility both inside and outside. LPA explained the allegations and took a census.

During the course of the investigation, LPA interviewed director, day care staff, and day care children, and reviewed facility records. Investigation revealed through evidence obtained that the allegations, Staff physically mishandled child in care and Staff use inappropriate discipline on children, are substantiated.

Through interviews it was obtained that staff give all children inappropriate time-out sessions that last 15 minutes or longer. Ages of children range from 6 years of age to 12 years of age as per the license granted to licensee.
(Continue on LIC-9099-C).
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Stephanie Vega-Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 04-CC-20250725140617
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: GREAT BEGINNINGS LEARNING CENTER
FACILITY NUMBER: 200406590
VISIT DATE: 08/13/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Through interviews it was obtained that staff make children be in time-out sessions by mishandling them and placing them in the designated time-out areas. Based upon observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, these deficiencies are being cited on the attached LIC 9099-D.
Exit interview conducted with Director, Patricia Logsden. A copy of this report and Appeal Rights were provided and discussed with Director, Patricia Logsden
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Stephanie Vega-Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 04-CC-20250725140617
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: GREAT BEGINNINGS LEARNING CENTER
FACILITY NUMBER: 200406590
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/29/2025
Section Cited
CCR
101223(a)(3)
1
2
3
4
5
6
7
101223 Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or requirement is not met as evidenced by:
1
2
3
4
5
6
7
Licensee stated that all staff will be part of a thorough training on how staff will engage with children in care. This training will consist on how staff are abiding by Title 22 Regulations and the center's parent/student's handbook. All staff will submit a statement on the steps/strategies they have all learned
8
9
10
11
12
13
14
Per interviews LPA sustained substantial confirmation that school age staff mishandle and give inappropriate discipline to children in care. Which poses a potential health, safety or personal rights risk to persons in care.

8
9
10
11
12
13
14
and will be putting into place to ensure they are all meeting all of the children's Personal Rights and needs. Licensee will submit proof of training material, sing-in sheets of all staff who attended, and all of the staff's statement's to the Department by POC due date of 08/22/2025.

1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Stephanie Vega-Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 04-CC-20250725140617
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: GREAT BEGINNINGS LEARNING CENTER
FACILITY NUMBER: 200406590
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/29/2025
Section Cited
CCR
101223(a)(1)
1
2
3
4
5
6
7
101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement is not met as evidenced by: Based on observation and
1
2
3
4
5
6
7
Licensee stated that all staff will watch the "Children's Personal Rights in Child Care" video from the
https://ccld.childcarevideos.org
All staff will all write a complete and thorough statement on what they have learned and strategies on how they will communicate
8
9
10
11
12
13
14
Per interviews LPA sustained substantial confirmation that school age staff speak inappropriately to children in care. Which poses a potential health, safety or personal rights risk to persons in care.

8
9
10
11
12
13
14
to children in care in various situations to ensure that they are abiding by Title 22 Regulations. Licensee will submit a sign-in verification of staff watching video and all of staff's statement by POC due date of 08/22/2025.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Stephanie Vega-Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5