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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 203801367
Report Date: 07/17/2025
Date Signed: 07/17/2025 11:21:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2025 and conducted by Evaluator Meche Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250611114723
FACILITY NAME:PIXIE LANDFACILITY NUMBER:
203801367
ADMINISTRATOR:JENKINS, TINAFACILITY TYPE:
850
ADDRESS:3290 SUNSETTELEPHONE:
(559) 673-2223
CITY:MADERASTATE: CAZIP CODE:
93637
CAPACITY:50CENSUS: 14DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Marcela EsparzaTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Unqualified staff providing care and supervision.
INVESTIGATION FINDINGS:
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On 07/17/2025 Licensing Program Analysts (LPAs) Meche Rosales and Miguel Herrera conducted an unannounced inspection to conclude the complaint investigation that was received on 05/15/2025. LPA met with Director, Marcela Esparza to discuss the findings of the investigation. A tour of the facility was conducted, and census was taken.
During the course of the investigation LPA interviewed staff, conducted facility observations, reviewed records and obtained copies of records to gather additional information to investigate the above allegation.
This agency has investigated the above complaint with the allegation of, Unqualified staff are providing care and supervision, and based on interviews, LPA observations, and record review the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiency was cited: (see 9099-D). Appeal Rights were provided today. Notice of Site Visit LIC 9213 must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20250611114723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: PIXIE LAND
FACILITY NUMBER: 203801367
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/23/2025
Section Cited
CCR
101216.1(c)(1)(A)
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To be a fully qualified teacher...Twelve post-secondary semester... in early childhood education or child development...The units shall include...areas of child growth& develop, or human growth& develop; child, family& community, family;& program/curriculum.
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Director Esparza reviewed regulation CCR 101216.1 and stated they will immediately ensure that all staff utilized as teachers and teacher aides meet the regulatory requirements as of start of business 7/18/2025. Licensee will create a classroom staffing plan that meets
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This requirement is not met as evidenced by:Based on record review, the director did not comply with the section cited above by verifying staff is fully qualifed to provide care &supervision. This poses a potential risk to the health , safety or personal rights of children in care.
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all regulatory requirements for teacher/teacher aide requirements and ratios for all classrooms and will submit the staffing plan to CCLD by 07/23/2025. Director Esparza will also submit exception requests for staff that are currently pursuing teacher qaulifications(12 ECE units).
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3