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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 203903562
Report Date: 03/04/2026
Date Signed: 03/04/2026 01:37:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/05/2026 and conducted by Evaluator Meche Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260105162957
FACILITY NAME:FLORES, LETICIA FAMILY CHILD CAREFACILITY NUMBER:
203903562
ADMINISTRATOR:FLORES, LETICIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 232-8366
CITY:MADERASTATE: CAZIP CODE:
93637
CAPACITY:14CENSUS: 2DATE:
03/04/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Leticia FloresTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Licensee took inappropriate pictures of daycare child.
INVESTIGATION FINDINGS:
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On 03/04/2026, Licensing Program Analyst (LPA) Meche Rosales arrived at the facility to conduct an unannounced complaint inspection and deliver investigation findings. LPA met with Leticia Flores, a census was taken and a tour of the facility was conducted.

After interviews and LPA observance this agency has investigated the above complaint allegation. As a result, of the information gathered the preponderance of the evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12 this deficiency is cited on the attached LIC 9099D.

Exit interview conducted with licensee Leticia. Appeals rights were given.
A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20260105162957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: FLORES, LETICIA FAMILY CHILD CARE
FACILITY NUMBER: 203903562
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/06/2026
Section Cited
CCR
102423(a)(2)
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(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.

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Licensee will keep a daily daiper changing log. Licensee will send a screenshot via text to LPA by POC due date.
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This requirement was not met as evidenced by: During interviews Licensee stated she took a picture of day care child’s diaper rash to provide to their authorized representative which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2