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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 203903562
Report Date: 03/04/2026
Date Signed: 03/04/2026 01:31:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/05/2026 and conducted by Evaluator Meche Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260105162957
FACILITY NAME:FLORES, LETICIA FAMILY CHILD CAREFACILITY NUMBER:
203903562
ADMINISTRATOR:FLORES, LETICIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 232-8366
CITY:MADERASTATE: CAZIP CODE:
93637
CAPACITY:14CENSUS: 2DATE:
03/04/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Leticia FloresTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee did not ensure child was changed in a timely manner, which resulted in child obtaining several rashes.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/04/2026, Licensing Program Analyst (LPA) Meche Rosales arrived at the facility to conduct an unannounced complaint inspection and deliver investigation findings. LPA met with Leticia Flores, a census was taken and a tour of the facility was conducted.


After interviews and LPA observance this agency has investigated the above complaint allegations.Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED

Per California Code of Regulations, Title 22, Division 12, no deficiencies cited.
Exit interview conducted with licensee Leticia. Appeals rights were given.
A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Meche Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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