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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 203906160
Report Date: 09/26/2024
Date Signed: 09/26/2024 06:59:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2024 and conducted by Evaluator Miguel Herrera
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20240812125154
FACILITY NAME:GARCIA, MANUELA FAMILY CHILD CAREFACILITY NUMBER:
203906160
ADMINISTRATOR:GARCIA, MANUELAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 871-8191
CITY:CHOWCHILLASTATE: CAZIP CODE:
93610
CAPACITY:14CENSUS: 11DATE:
09/26/2024
UNANNOUNCEDTIME BEGAN:
02:31 PM
MET WITH:Manuela GarciaTIME COMPLETED:
03:50 PM
ALLEGATION(S):
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Licensee provided care for a child in an off limit area.
INVESTIGATION FINDINGS:
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On 09/26/2024, Licensing Program Analysts (LPAs) Miguel Herrera and Julio Rodriguez conducted an unannounced inspection to conclude the complaint investigation that was received on August 12, 2024. LPA met with Licensee, Manuela Garcia and discussed the purpose of the inspection and the investigation findings. A tour of the facility was conducted, and census was taken.
During the course of the investigation, LPA Herrera interviewed Licensee Garcia, Assistant #1, parents and children. LPA Herrera also obtained and reviewed facility records, and conducted an inspection of Licensee Garcia’s home, including the second floor.
During the interview with Licensee Garcia, licensee stated that the second floor of the home was “off-limits” to day-care children and denied allowing children on the second floor. However, during interviews children stated that they had been upstairs on several occasions. Furthermore, children provided an accurate description of Licensee Garcia’s master bedroom located on the second floor, and other areas of the home’s second floor that confirmed the allegation. To be continued on 809-C.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 04-CC-20240812125154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: GARCIA, MANUELA FAMILY CHILD CARE
FACILITY NUMBER: 203906160
VISIT DATE: 09/26/2024
NARRATIVE
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Based on the information obtained during the investigation, the allegation that licensee provided care for a child in an off limit area was corroborated. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.

Per Title 22, Division 12, Chapter 3, of the California Code of Regulations, the following deficiency is being cited: (see next page, LIC 809 D). Licensee Manuela Garcia was provided a copy of appeal rights. LIC 9213 Notice of Site visit form was provided to Licensee Manuela Garcia and is required to be posted for 30 days. This report shall be made available to the public upon request.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 04-CC-20240812125154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: GARCIA, MANUELA FAMILY CHILD CARE
FACILITY NUMBER: 203906160
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/26/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/27/2024
Section Cited
CCR
102416.3(a)(6)
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(a) Prior to making alterations or additions to a family child care home or grounds, the licensee shall notify the Department of the proposed changed, including, but not limited to, the following: (6) Any change from an area of the family child care home previously identified as "off limits" to an area where care and supervision will be provided to children in care.

This requirement is not met as evidenced by:
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Licensee Garcia agreed to provide a written statement to CCLD Fresno ensuring that children will not be permitted to access "off-limit" areas. The statement is due by end of day on 09/27/2024.
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Based on interviews and Licensee's own admission that she had permited children to use the home's second floor. Furthermore, Interviews corraborated the allegation as children provided accurate discriptions of the home's second floor, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5