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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 203907429
Report Date: 03/14/2025
Date Signed: 03/14/2025 01:10:54 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2025 and conducted by Evaluator Julio Rodriguez
COMPLAINT CONTROL NUMBER: 04-CC-20250212145859
FACILITY NAME:FIERROS, MELANEA FAMILY CHILD CAREFACILITY NUMBER:
203907429
ADMINISTRATOR:FIERROS, MELANEAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 474-2626
CITY:MADERASTATE: CAZIP CODE:
93637
CAPACITY:14CENSUS: 6DATE:
03/14/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Melanea FierrosTIME COMPLETED:
01:25 PM
ALLEGATION(S):
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Licensee does not ensure adequate supervision is provided to children resulting in child sustaining multiple bruises while in care.
INVESTIGATION FINDINGS:
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On 03/14/2025, Licensing Program Analyst (LPA) Julio Rodriguez, conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPA met with licensee Melanea Fierros, toured the facility, and took a census. LPA discussed the allegation and findings with Licensee Melanea Fierros.

LPA investigated the above allegation. During the course of the investigation, LPA interviewed Licensee, staff, and other relevant involved parties. LPA conducted facility observations and reviewed and obtained facility records. Licensee acknowledged that on December 11th, 2024, child #1 fell off a wagon while being pulled by assistant #1. Licensee acknowledged the wagon was not age appropriate which resulted in the child falling and striking the outdoor turf surface causing injury to child #1. Licensee also acknowledged that child #1 sustained injuries after falling and striking the tile floor in the daycare area on December 16th, 2024.
Continued on 9099-C.
Substantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Julio Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20250212145859
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: FIERROS, MELANEA FAMILY CHILD CARE
FACILITY NUMBER: 203907429
VISIT DATE: 03/14/2025
NARRATIVE
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Licensee acknowledged that her daycare area had safety hazards to infants in care yet failed to add safety measures to prevent further injuries. Licensee stated that on February 12th, 2025, child #1 sustained another injury after falling and striking the tile floor. Furthermore, interviews conducted during the investigation collaborated with the allegation as both licensee and assistant#1 acknowledged that a child had sustained multiple injuries while in care. Based upon information gathered through interviews, facility records, and observations, the evidence standard has been met; therefore, the above listed allegation is found to be SUBSTANTIATED.

Per California Code of Regulations Title 22, Division 12, Chapter 3, the following deficiency is being cited (see LIC 9099-D). An exit interview was conducted with Licensee Melanea Fierros. A copy of this report and Appeal Rights were provided and discussed with Licensee Fierros. Notice of Site Visit to be posted for 30 days.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Julio Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20250212145859
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: FIERROS, MELANEA FAMILY CHILD CARE
FACILITY NUMBER: 203907429
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/14/2025
Section Cited
CCR
102423(a)(2)
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102423 Personal Rights (a) Each child receiving services from a family child care home shall have certain rights….(2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement was not met as evidence by:
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LPA observed that licensee has rearranged the furniture in the daycare room to make the area safer for children in care. LPA observed Licensee has since placed a large carpet and padded foam play matts in the daycare area.
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Through evidence obtained, it was revealed that a child sustained multiple injuries while in care due to safety hazards in the childcare area that were identified by the licensee but were not corrected. This posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Julio Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3