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13 | On this date, Licensing Program Analyst(LPA) D. Ayers arrived at the facility unannounced to deliver complaint findings. LPA met with Licensee Elizabeth Laures-Prasad and discussed the purpose of the inspection.
During the course of the investigation, the Department conducted interviews, reviewed records, and inspected the facility. During inspection, the facility was observed to be clean, free of clutter, and odor-free. Residents and staff stated that residents are treated respectfully. Staff stated that one resident had been refusing their showers and laundry service, and that the Licensee was working with the Authorized Representative of the resident to meet her needs. The above allegation is Unfounded. No deficiencies were cited during the inspection. Exit interview conducted. A copy of the report was provided to the licensee via email. |