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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 207209150
Report Date: 08/20/2025
Date Signed: 08/20/2025 09:56:55 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2025 and conducted by Evaluator Martin Vega
COMPLAINT CONTROL NUMBER: 24-AS-20250812155142
FACILITY NAME:GOLDEN YEARS RESIDENTIAL CARE HOME, THEFACILITY NUMBER:
207209150
ADMINISTRATOR:LUARES, BERNARDINOFACILITY TYPE:
740
ADDRESS:160 S 13TH STREETTELEPHONE:
(707) 235-2717
CITY:CHOWCHILLASTATE: CAZIP CODE:
93610
CAPACITY:41CENSUS: 36DATE:
08/20/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Assistant Administrator - Amber MyersTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
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9
Licensee did not ensure facility cleanliness was maintained.
Licensee did not ensure facility was free from odors.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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13
On 8/20/2025, Licensing Program Analyst (LPA) M Vega conducted an unannounced inspection at the facility and met with Assistant Administrator - Amber Myers. The purpose of the visit was to deliver findings regarding the above allegations.

It was alleged that the Licensee did not ensure facility cleanliness was maintained and
Licensee did not ensure facility was free from odors. Based on multiple facility visits and current facility visit facility is clean and free of mal odor. It is determined the allegation is unfounded.

This agency has investigated the complaint alleging “Licensee did not ensure facility cleanliness was maintained and Licensee did not ensure facility was free from odors.” We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened or is without a reasonable basis. We have found that the complaint was unfounded, therefore we have dismissed the complaint.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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