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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 210102937
Report Date: 09/14/2022
Date Signed: 09/14/2022 02:47:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2022 and conducted by Evaluator Brendon Van
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20220701124721
FACILITY NAME:STRAWBERRY PRESCHOOLFACILITY NUMBER:
210102937
ADMINISTRATOR:VAILLANCOURT, LISAFACILITY TYPE:
850
ADDRESS:240 TIBURON BOULEVARDTELEPHONE:
(415) 388-4437
CITY:TIBURONSTATE: CAZIP CODE:
94920
CAPACITY:60CENSUS: 9DATE:
09/14/2022
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Lisa VaillancourtTIME COMPLETED:
05:45 PM
ALLEGATION(S):
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9
-Staff inappropriate discipline child in care.
-Staff caused injured child in care.
INVESTIGATION FINDINGS:
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On September 14, 2022., Licensing program analyst (LPA) Van conducted a conclusionary inspection to deliver the findings to the above allegations in conjunction with the annual inspection. LPA met with the Site Director, Lisa Vaillancourt, and the purpose of the inspection was explained. Present at the Center are 9 children and 5 teachers.
During the investigation, LPA interviewed staff members, Director, and children and inspected classrooms. Reviewed facility files, facility internal investigation documents, and Marin County Sheriff's Department forensic interview. Based on the interview, the staff members stated that the Center always has teachers working in pairs, and there are always two teachers in a classroom. Staff members did not observe or witness inappropriate interaction between their co-teacher or teachers at the Center with children. The children's interview revealed they were happy at the Center, and no inappropriate discipline or interaction was found.
Based on the available information, there was insufficient evidence to prove that the staff inappropriately disciplined the child and caused injuries to the child in care. Although the allegations may have happened or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegation is found to be "unsubstantiated."
The report was reviewed and signed by the Director, Lisa Vaillancourt. An exit interview was conducted, and rights to comment were discussed with the Director. Today's report, 9/14/2022, and notice of site visit were provided to the Director. LPA reminded the Director a site visit notification must be posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Brendon Van
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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