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13 | On July 1, 2026, Licensing Program Analysts (LPA) Naves conducted an unannounced inspection to finalize this complaint and deliver the findings to the Center. LPA met with the site Director, Patricia Hidalgo. The purpose of the inspection was explained, and entry to the Center was granted. 4 staff members supervised 32 children today. The teachers and children ratio were met.
Staff and children were interviewed during the investigation, and all relevant documents were obtained and reviewed. As per the information available, there was inadequate evidence to support any claims of Staff yelling or being told to yell at children. The Department has investigated the allegations mentioned above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the director Patricia Hidalgo.
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