214005466-8-7-2026-05-CC-AZEA-DY2M76-20260918092100

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 214005466
Report Date: 08/07/2026
Date Signed: 08/07/2026 01:12:57 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/15/2026 and conducted by Evaluator Jaclyn Naves

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20260615101050

FACILITY NAME:	MARIPOSA BILINGUAL SCHOOL		FACILITY NUMBER:	214005466
ADMINISTRATOR:	HIDALGO, PATRICIA		FACILITY TYPE:	850
ADDRESS:	1879 2ND STREET		TELEPHONE:	(415) 295-7577
CITY:	SAN RAFAEL	STATE: CA	ZIP CODE:	94901
CAPACITY:	45	CENSUS: 33	DATE:	08/07/2026
		UNANNOUNCED	TIME BEGAN:	10:36 AM
MET WITH:	Patricia Hidalgo		TIME COMPLETED:	01:35 PM

ALLEGATION(S):

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Staff are not properly storing food for children in care.
Staff are not escorting day-care children to the bathroom.

INVESTIGATION FINDINGS:

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On August 7, 2026 Licensing Program Analysts (LPAs) Naves and Van conducted an unannounced inspection to finalize this complaint and deliver the findings to the Center. LPAs met with director, Patricia Hidalgo, and explained the purpose of the visit and were granted entry into the facility . The Director and 3 staff members supervised 33 children today. The teachers and children ratio were met.

Staff and children were interviewed during the investigation, and all relevant documents were obtained and reviewed. Based on information obtained from the LPA investigation, the preponderance of evidence standard has been met. Therefore, the above allegations are found to be substantiated.

A notice of site visit was given and must remain posted for 30 days.
See 809D for deficiencies cited today.
Exit interview conducted and report was reviewed with the director Patricia Hidalgo

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:	DATE: 08/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/15/2026 and conducted by Evaluator Jaclyn Naves

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20260615101050

FACILITY NAME:	MARIPOSA BILINGUAL SCHOOL		FACILITY NUMBER:	214005466
ADMINISTRATOR:	HIDALGO, PATRICIA		FACILITY TYPE:	850
ADDRESS:	1879 2ND STREET		TELEPHONE:	(415) 295-7577
CITY:	SAN RAFAEL	STATE:CA	ZIP CODE:	94901
CAPACITY:	45	CENSUS:	DATE:	08/07/2026
		UNANNOUNCED	TIME BEGAN:	10:36 AM
MET WITH:	Patricia Hidalgo		TIME COMPLETED:	01:35 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff are not cleaning sleeping mats in between use.
Facility is operating out of ratio.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On August 7, 2026 Licensing Program Analysts (LPAs) Naves and Van conducted an unannounced, inspection to finalize this complaint and deliver the findings to the Center. LPAs met with director, Patricia Hidalgo, and explained the purpose of the visit and were granted entry into the facility . The Director and 3 staff members supervised 33 children today. The teachers and children ratio were met.

Staff and children were interviewed during the investigation, and all relevant documents were obtained and reviewed.

As per the information available, there was inadequate evidence to support any claims of Staff are not cleaning sleeping mats in between use and that the facility is operating out of ratio]. The Department has investigated the allegations mentioned above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the director Patricia Hidalgo

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:	DATE: 08/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 3

Control Number 05-CC-20260615101050

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: MARIPOSA BILINGUAL SCHOOL	FACILITY NUMBER: 214005466
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/07/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/28/2026 Section Cited CCR 101227(a)(22)(C)	1 2 3 4 5 6 7	101227 Food Services (a) In child care centers providing meals to children, the following shall apply: (22) Equipment necessary for the storage, preparation and service of food or snacks shall be provided, and shall be well-maintained. Necessary equipment shall include, but not be limited to: (C) Refrigeration. This requirement was not met as evidenced by..	1 2 3 4 5 6 7	Director has begun to refrigerate childrens food and will be submitting to LPA a written plan of how she will store food and will retrain staff on safe food handling procedures Director will provide documentation to LPA by August 28,2026
	8 9 10 11 12 13 14	Based on observation the facility did not comply with the regulation cited above. LPA observed childrens lunches not refrigerated. Not refrigerating perishable foods brought from home poses a potential health and safety risk and personal rights to children in care.	8 9 10 11 12 13 14
Type B 08/28/2026 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.	1 2 3 4 5 6 7	The center must ensure that children are supervised at all times and maintain visual observation as required by regulation. The center/Director agrees to revise bathroom procedures to ensure that children are supervised in accordance with regulatory requirements. Staff will accompany or visually monitor children during bathroom transitions and ensure that supervision is maintained at all times. The licensee will provide documentation confirming that updated procedures have been implemented and reviewed with all staff by August 28,2026.
	8 9 10 11 12 13 14	Based on the information obtained during the review, the center did not comply with the cited section above. It was determined that children were permitted to walk to the bathroom independently without direct adult supervision. Not providing adequate supervision while children use the bathroom poses a potential health and safety risk and personal rights to children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:	DATE: 08/07/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026

LIC9099 (FAS) - (06/04)

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